Tracker RMS
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Tracker RMS

Tracker RMS

Best For: Recruitment, consulting or staffing firm in the professional services market

Quick Summary of Tracker RMS

Founded in 2005, TrackerRMS is a cloud-based recruitment and staffing management platform with its headquarters in San Diego, California. It provides services to recruitment and staffing agencies worldwide, offering a comprehensive Applicant Tracking System (ATS) and Customer Relationship Management (CRM) solution.

The platform's ATS empowers recruiters to source candidates, cultivate relationships, and efficiently match applicants to job openings, thereby streamlining the recruitment process from initial sourcing to final placement. The CRM component simplifies the management of client relationships, facilitates lead generation, and provides oversight of the sales pipeline, all through an intuitive interface.

TrackerRMS includes automation features that boost productivity by automating repetitive tasks and communications, enabling recruitment teams to concentrate on more strategic endeavours. Its marketing tools support branded email and text campaigns, helping to effectively reach and engage target audiences.

This platform effortlessly connects with multiple job boards, making it easy to find candidates and automatically post jobs to boost your ad's visibility. TrackerRMS also provides back-office tools like online timesheets, personalised candidate portals, and links to accounting systems, which help manage administrative duties more efficiently.

Onboarding new hires is made easier with customisable web-based document and form bundles, in-app compliance checks, and facial recognition technology, all designed to create a hassle-free experience. TrackerRMS facilitate collaborative features to enhance teamwork between internal and external groups.

The reporting and analytics functions give you real-time, customisable dashboards and reports, which shed light on recruitment and sales performance to guide your business choices. Scheduling tools, such as shift management and a candidate app, help you arrange interviews and handle candidate availability smoothly.

In summary, TrackerRMS offers a complete solution for recruitment and staffing agencies, designed to boost efficiency, improve relationships with clients and candidates, and foster business expansion through its combined ATS and CRM system.

Supported Countries US, Canada, UK
Languages Supported Spanish, English, French
On-premise/Self-Hosted Option
Cloud Option
Mobile Application
New Release/Updates -
Support Hours Business Hours
Live Support
Chatbot Support
Setup Support
Training
Dedicated Account Manager
Help Center
Help Videos
Freemium
Free Trial
Open API
Competitors iSmartRecruit, Avionté, Vincere, Bullhorn, iCIMS, AkkenCloud, TempWorks, CATS, Crelate, and SmartRecruiters

Recent Awards Won by Tracker RMS

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Tracker RMS Reviews

Trust Pilot Score 4.6
SaaSWorthy Score 4.7
Software Suggest Score 0
Capterra - Ease of Use 4.5
Capterra - Customer Service 4.8
Capterra - Features 4.5
Capterra - Value for Money 4.7
Capterra Rating
G2 Rating
pros

Pros

pros

Responsive, knowledgeable, and client-focused staff.

pros

Intuitive design, ideal for all users.

pros

Flexible for unique recruiting needs.

pros

Easy performance tracking.

pros

Reliable chat with real people.

pros

Regularly adds features and improvements.

pros

Seamless transition from other systems.

Tricia C.

"Great Customer Service"
The quick replies once a ticket has been issued.

Verified G2 Review

cons

Cons

cons

Inconsistent data entry frustrates admins and impacts efficiency.

cons

Previous migration failures and poor support created initial doubts.

cons

Financial tracking is overly complex, making analysis difficult.

cons

Features feel underdeveloped and lack usability.

cons

New updates focus on temp recruitment, ignoring full-time/professional needs.

cons

Separate records for individuals complicate relationship management.

cons

Reporting tools require extensive training to optimize.

cons

Clunky UX with excessive clicking and non-intuitive navigation hinders usability.

Mark C.

"Poor customer service and support"
Phone support is premium rate. Email support is limited and slow. System was recently updated, but still clunky. Total lack of covid 19 support. Built my own system on airtable that outperforms TrackerRMS for a fraction of the cost. Tried to get support during covid 19, non offered and accused of holding out a begging bowl. Shocking attitude and customer service.

Verified Capterra Review

Tracker RMS Features

API Access Controls/Permissions Activity Dashboard Activity Tracking Activity/News Feed Alerts/Notifications Applicant Tracking Application Management Assessment Management Assignment Management Background Screening Batch Processing Billing & Invoicing Boolean Search CRM Calendar Management Calendar Sync Calendar/Reminder System Call Logging Campaign Management Candidate Management Candidate Profiles Candidate Tracking Careers Page Collaboration Tools Commenting/Notes Commission Management Compliance Management Compliance Tracking Configurable Workflow Contact Database Contact Management Contract/License Management Customer Database Customer Segmentation Customisable Branding Customisable Forms Customisable Reports Customisable Templates Customizable Fields Data Import/Export Document Management Document Storage Drag & Drop Electronic Signature Email Management Email Marketing Email Templates Email Tracking Employee Database Event Triggered Actions File Sharing For Recruiting Agencies Forecasting Full Text Search Goal Setting/Tracking Interaction Tracking Internal Chat Integration Internal HR Interview Management Interview Scheduling Job Application Management Job Board Software Job Management Job Posting Job Requisition Job Tracking Kanban Board Lead Capture Lead Distribution Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Leaderboards Marketing Automation Mobile Access Mobile App Onboarding Performance Metrics Pipeline Management Pipeline Reports Process/Workflow Automation Product Catalogue Proposal Generation Prospecting Tools Quotes/Estimates Real-Time Data Real-Time Reporting Recruiting Firms Recruitment Management Reference Checking Referral Tracking Reminders Reporting & Statistics Reporting/Analytics Resume Database Resume Parsing Resume Search Resume Storage Role-Based Permissions Sales Activity Management Sales Forecasting Sales Pipeline Management Sales Reports Sales Trend Analysis Search/Filter Segmentation Self Service Portal Shared Contacts Social Media Integration Social Recruiting Source Tracking Status Tracking Tagging Talent Acquisition Task Management Task Progress Tracking Template Management Territory Management Third-Party Integrations Web Forms Workflow Management

Tracker RMS Pricing

pricing

Tracker RMS Alternatives

iSmartRecruit
iSmartRecruit
Tracker RMS
Tracker RMS
Pricing Starts From

$80

Free Trial

Ease of Use 4.5 4.5
Customer Service 4.7 4.8
Features 4.6 4.5
Value for Money 4.6 4.7
Capterra Rating
G2 Rating

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