iCIMS
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iCIMS

iCIMS

Best For: Enterprise Organizations primarily in the healthcare, financial services, manufacturing, and retail industries

Quick Summary of iCIMS

Founded in 2000, iCIMS is a leading provider of cloud-based talent acquisition software, with its headquarters in Holmdel, New Jersey. The company offers the iCIMS Talent Cloud, a comprehensive platform designed to help organisations attract, engage, hire, and promote top talent.

iCIMS serves a wide range of industries, including retail, healthcare, manufacturing, and finance, supporting businesses of all sizes in building diverse and skilled workforces that align with their goals.

The iCIMS Talent Cloud includes several key features essential to modern recruitment methods. Its Applicant Tracking System (ATS) streamlines the hiring process by effectively managing job postings, applications, and candidate assessments. The platform’s Candidate Relationship Management (CRM) tools enable organisations to develop strong relationships with potential candidates through tailored communication and engagement strategies.

Additionally, iCIMS provides the capability to design career sites that reflect a company’s unique brand and culture, making a great first impression on candidates and setting the stage for a positive experience from the outset. The platform also ensures that the onboarding process is seamless, allowing new team members to settle in quickly and contribute effectively.

Moreover, iCIMS understands the importance of keeping candidates engaged. Its text messaging tools allow recruiters to connect with potential hires via SMS, maintaining their interest and accelerating the hiring process. The platform also features a smart digital assistant powered by AI, which manages routine tasks like answering candidate queries and scheduling interviews, freeing up recruiters to focus on more strategic activities. Additionally, iCIMS includes a built-in video studio, enabling companies to create compelling video content to promote job openings and attract top-tier talent.

iCIMS serves a global clientele, partnering with more than 4,000 organisations worldwide. Among its esteemed clients are 25% of the prestigious Fortune 500 companies. iCIMS’s adaptable nature and seamless integration with existing systems have made it a preferred choice for businesses seeking to enhance their talent acquisition strategies. By leveraging iCIMS’s cutting-edge technology, companies can improve the efficiency of their recruitment processes, provide an exceptional candidate experience, and build high-performing teams that drive organisational growth.

Supported Countries Global
Languages Supported Chinese (simplified), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese, Ukrainian
On-premise/Self-Hosted Option
Cloud Option
Mobile Application
New Release/Updates Monthly
Support Hours Business Hours
Live Support
Chatbot Support
Setup Support
Training
Dedicated Account Manager
Help Center
Help Videos
Freemium
Free Trial
Open API
Competitors Bullhorn ATS & CRM, CATS, iSmartRecruit, Jobvite, Oracle Fusion Cloud HCM, Vincere, SAP Success Factors HCM, Brassring

Recent Awards Won by iCIMS

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iCIMS Reviews

Trust Pilot Score 3.5
SaaSWorthy Score 4.2
Software Suggest Score 4.5
Capterra - Ease of Use 4.1
Capterra - Customer Service 4.4
Capterra - Features 4.1
Capterra - Value for Money 4.1
Capterra Rating
G2 Rating
pros

Pros

pros

Easy setup with robust integrations and capabilities.

pros

Annual system reviews provide actionable improvements.

pros

Simplifies job posting and candidate recruitment.

pros

Customizable dashboards and excellent reporting.

pros

User-friendly interface for tracking requisitions.

pros

Continuously evolves for businesses of all sizes.

pros

Responsive and knowledgeable customer support.

Scott G.

"Covers everything, heavy data management"
The best thing about iCIMS is how holistic the data is stored and accessed within the system. Also, the new upgrades like the Offer Center and Interview Scheduler are helpful with our feast/famine system of hiring.

Verified G2 Review

cons

Cons

cons

Navigation is overwhelming and unclear.

cons

Candidate progress tracking lacks transparency.

cons

Inefficiencies and misleading steps hinder usability.

cons

Missing hires in reports cause tracking issues.

cons

Workflows fail to integrate seamlessly.

cons

Employee referral features are limited.

cons

Customization and backend features are overly complex.

cons

Reporting needs better intuitiveness.

Cyrus L.

"Turn the other way."
Poor Customer Service. Limited customization. Cumbersome & long, drawn out implementation process.

Verified Capterra Review

iCIMS Features

API Activity Dashboard Alerts/Notifications Applicant Tracking Application Management Assessment Management Background Screening Boolean Search CRM Candidate Management Candidate Profiles Candidate Tracking Careers Page Collaboration Tools Communication Management Compliance Management Compliance Tracking Customisable Branding Customisable Reports Customizable Fields Document Management Electronic Signature Email Management Email Marketing Email Templates Employee Onboarding Employee Profiles Feedback Management HR Management Internal HR Interview Management Interview Scheduling Job Description Management Job Management Job Marketplace Job Posting Job Requisition Live Video Interview Matching Engine Mobile Access Onboarding Performance Management Performance Metrics Pipeline Management Pre-recorded Messages Question Library Real-Time Reporting Recruiting Firms Recruitment Management Reference Checking Referral Tracking Reporting & Statistics Reporting/Analytics Resume Database Resume Parsing Resume Posting Resume Search Resume Storage SMS Messaging Self Service Portal Skill Assessment & Scoring Social Media Integration Social Recruiting Task Management Third-Party Integrations Workflow Management

iCIMS Alternatives

iSmartRecruit
iSmartRecruit
iCIMS
iCIMS
Pricing Starts From

$1,700

Free Trial

Ease of Use 4.5 4.1
Customer Service 4.7 4.4
Features 4.6 4.1
Value for Money 4.6 4.1
Capterra Rating
G2 Rating

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