Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Quick Summary of Firefish
Firefish Software was established in 2010 and is headquartered in Glasgow, Scotland.
This company is all about creating SaaS tools for the recruitment and marketing world, helping recruiters connect with, engage, and ultimately hire the best candidates out there.
Their core product is a robust Recruitment Customer Relationship Management (CRM) system, bringing together different parts of the recruitment process into one easy-to-use platform. This system shines with features like an Applicant Tracking System (ATS) that makes hiring smoother, AI-powered automation tools that boost efficiency, and smart analytics that help make decisions based on real data.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Firefish supports recruitment agencies of all sizes, ranging from startups to large corporations, across a multitude of sectors. Agencies in over 25 countries rely on its services, which help them refine their recruitment processes, boost candidate engagement, and achieve substantial growth.
By prioritising data within recruitment operations, Firefish equips agencies to make well-informed decisions and stay ahead in the competitive recruitment landscape.
| Supported Countries | Over 25 Countries |
|---|---|
| Languages Supported | English, Spanish |
| On-premise/Self-Hosted Option | |
| Cloud Option | |
| Mobile Application | |
| New Release/Updates | Monthly |
| Support Hours | Business Hours |
| Live Support | |
| Chatbot Support | |
| Setup Support | |
| Training | |
| Dedicated Account Manager | |
| Help Center | |
| Help Videos | |
| Freemium | |
| Free Trial | |
| Open API | |
| Competitors | iSmartRecruit, CEIPAL ATS, Crelate, Workable, Manatal |
Recent Awards Won by Firefish
Firefish Reviews
| Trust Pilot Score | 3.3 |
|---|---|
| SaaSWorthy Score | 4.7 |
| Software Suggest Score | 0 |
| Capterra - Ease of Use | 4.6 |
| Capterra - Customer Service | 4.7 |
| Capterra - Features | 4.3 |
| Capterra - Value for Money | 4.6 |
| Capterra Rating | |
| G2 Rating |
Pros
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
Rachel F.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
Cons
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
Thea B.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Firefish Features
| API | Access Controls/Permissions | Activity Dashboard | Activity Tracking | Ad hoc Reporting | Alerts/Notifications | Applicant Tracking | Application Management | Background Screening | Billing & Invoicing | Boolean Search | Budgeting/Forecasting | Built-in ATS | CRM | CRM Integration | Calendar Management | Campaign Analytics | Campaign Management | Candidate Management | Candidate Profiles | Candidate Tracking | Careers Page | Collaboration Tools | Commenting/Notes | Competitive Analysis | Compliance Management | Compliance Tracking | Contact Database | Contact Management | Content Management | Customisable Branding | Customisable Forms | Customisable Reports | Customisable Templates | Customizable Fields | Dashboard | Dashboard Creation | Data Connectors | Data Import/Export | Data Synchronisation | Data Visualisation | Document Storage | Drag & Drop | Email Management | Email Marketing | Email Templates | Exception Reporting | For Recruiting Agencies | Forecasting | Full Text Search | Functions/Calculations | Graphical Data Presentation | Interaction Tracking | Interview Management | Interview Scheduling | Job Application Management | Job Board Software | Job Management | Job Posting | Job Requisition | Job Tracking | KPI Monitoring | Lead Capture | Lead Management | Marketing Automation | Mobile Access | Mobile Dashboards | Multi-Channel Marketing | Multi-Currency | Multiple Data Sources | Onboarding | Opportunity Management | Performance Management | Performance Metrics | Pipeline Management | Pipeline Reports | Private Dashboards | Real-Time Analytics | Real-Time Data | Real-Time Notifications | Real-Time Reporting | Recruiting Firms | Recruitment Management | Reference Checking | Reminders | Reporting & Statistics | Reporting/Analytics | Resume Database | Resume Parsing | Resume Search | Resume Storage | SMS Messaging | Sales Pipeline Management | Sales Reports | Sales Trend Analysis | Scorecards | Search/Filter | Segmentation | Self Service Portal | Single Page View | Social Media Integration | Social Recruiting | Statistical Analysis | Status Tracking | Tagging | Talent Acquisition | Task Management | Territory Management | Third-Party Integrations | Trend Analysis | Visual Analytics | Widgets | Workflow Management |
Firefish Pricing
Firefish Alternatives
 iSmartRecruit
|
 Firefish
|
|
|---|---|---|
| Pricing Starts From |
£80 |
|
| Free Trial |
|
|
| Ease of Use | 4.5 | 4.6 |
| Customer Service | 4.7 | 4.7 |
| Features | 4.6 | 4.3 |
| Value for Money | 4.6 | 4.6 |
| Capterra Rating | ||
| G2 Rating |
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