Crelate
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Crelate

Crelate

Best For: Recruiters, or staffing agencies

Quick Summary

Crelate, founded in 2012, is a comprehensive talent management platform headquartered in Kirkland, Washington, USA. It serves recruitment and staffing agencies across various sectors, providing an integrated suite of tools designed to streamline the hiring process and enhance client and candidate relationship management.

The platform's core offerings include a customizable Applicant Tracking System (ATS) and a Recruiting Customer Relationship Management (CRM) system. These tools enable recruiters to efficiently manage job postings, track candidate applications, and maintain robust client relationships within a single, unified system. Crelate's ATS facilitates seamless candidate sourcing, resume parsing, and interview scheduling, while the CRM component aids in nurturing client interactions and business development opportunities.

In 2021, Crelate expanded its capabilities by introducing middle and back-office functionalities, collectively known as Crelate Omni. This enhancement allows staffing and consulting firms to integrate their entire business operations—from recruitment to talent delivery—on a single platform, thereby improving operational efficiency and data consistency.

Crelate also offers features such as a client portal for secure communication and feedback, email campaign tools for personalized outreach, and mobile accessibility to support recruiting activities on the go. The platform's flexibility and scalability make it suitable for agencies of varying sizes, from startups to established enterprises.

By consolidating multiple aspects of the recruitment process into one platform, Crelate empowers staffing agencies to make more placements, win more business, and scale their operations effectively. Its commitment to continuous innovation and customer-centric service has established Crelate as a trusted partner in the recruitment industry.

Supported Countries United States
Languages Supported English, French, German, Portuguese, Spanish
On-premise/Self-Hosted Option No
Cloud Option Yes
Mobile Application Yes
New Release/Updates Monthly / Quarterly
Support Hours Business Hours
Live Support No
Chatbot Support No
Setup Support Yes
Training Yes
Dedicated Account Manager No
Help Center Yes
Help Videos Yes
Freemium No
Free Trial Yes
Open API Yes
Competitors iSmartRecruit, Zoho Recruit, Avionté Staffing and Recruiting Software, PCRecruiter, JobDiva, Loxo, Breezy HR, Workable, and Greenhouse

Recent Awards

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Reviews

Trust Pilot Score 3.2
SaaSWorthy Score 4.5
Software Suggest Score 4
Capterra - Ease of Use 4.4
Capterra - Customer Service 4.6
Capterra - Features 4.3
Capterra - Value for Money 4.5
Capterra Rating
G2 Rating
pros

PROS

  • Intuitive navigation for tracking roles and recruitment progress.
  • Robust ATS and CRM with excellent features for functionality.
  • Mobile-friendly app with some pipeline limitations.
  • Efficient automation streamlines team communication and saves time.
  • Flexible, user-friendly, and easy to integrate into workflows.
  • Tracks tasks effectively to prevent delays or oversights.
  • Customizable and integrates well with LinkedIn and sales tools, ideal for 3rd party recruitment.

  • John D.

    "Crelate Gets It"
    Crelate understands it's about using Data and communicating with clients. the software is designed to allow you to easily capture data from wherever your exposed to it - online, on phone, on email, etc. It serves as your project manager allowing you to do the business of recruiting

    Verified G2 Review

    cons

    CONS

  • Difficult reporting and inadequate onboarding.
  • Slow, ineffective customer support with bots.
  • Complex subscription cancellation process.
  • Poor navigation between candidate documents.
  • Slow system migration.
  • Frequent mobile app errors.
  • Expensive with limited value.
  • Lacks customer focus.

  • Julie K.
    -

    "Started with problems with Crelate, however once management became involved it was solved."
    It took an extensive amount of time for them to merge my previous software system to theirs, slow migration. I solve most problems internally the system is not really a problem solver

    Verified G2 Review

    Features

    API Activity Dashboard Activity Tracking Alerts/Notifications Applicant Tracking Application Management Background Screening Billing & Invoicing Boolean Search Built-in ATS CRM Calendar Management Campaign Analytics Campaign Management Candidate Management Candidate Profiles Candidate Tracking Careers Page Collaboration Tools Compliance Management Compliance Tracking Configurable Workflow Contact Database Content Management Customisable Branding Customisable Forms Customisable Reports Customisable Templates Data Import/Export Electronic Signature Email Management Email Marketing Email Templates Employee Database Employee Onboarding For PEO/ASO For Recruiting Agencies For Staffing Agencies Full Text Search HR Management Internal HR Interview Management Interview Scheduling Job Application Management Job Board Software Job Management Job Posting Job Requisition Job Tracking Lead Management Marketing Automation Mobile Access Multi-Channel Marketing Onboarding Performance Management Pipeline Management Pipeline Reports Real-Time Analytics Real-Time Reporting Recruiting Firms Recruitment Management Reference Checking Reminders Reporting & Statistics Reporting/Analytics Resume Database Resume Parsing Resume Search Resume Storage SMS Messaging Search/Filter Self Service Portal Skills Assessment Social Media Integration Social Recruiting Status Tracking Tagging Talent Acquisition Task Management Temporary Staffing Third-Party Integrations Workflow Management Workforce Management

    Pricing

    pricing

    Alternatives

    iSmartRecruit
    iSmartRecruit
    Crelate
    Crelate
    Pricing Starts From

    -

    $99

    Free Trial

    Yes

    Yes

    Ease of Use 4.5 4.4
    Customer Service 4.7 4.6
    Features 4.6 4.3
    Value for Money 4.6 4.5
    Capterra Rating
    G2 Rating

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