Talingual
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Cluen
Best For: Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world
Quick Summary
Cluen, established in 1990, is a technology company headquartered in New York City, specializing in executive search software solutions. Their flagship product, Encore, is utilized by executive search consultants, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms worldwide.
Encore offers a comprehensive recruitment database that enables organizations to nurture important relationships, track historical data, and secure new business opportunities. The platform is designed to automate data entry, streamline communication tracking, and ensure compliance with regulations such as the General Data Protection Regulation (GDPR).
Cluen's technology is developed by an in-house team with decades of combined experience in the executive search space. Their consulting and support staff work closely with clients to ensure the software meets the specific needs of the recruitment industry.
Operating on a global scale, Cluen serves clients across six continents, providing solutions that cater to various sectors within the recruitment industry. Their commitment to innovation and client success has established them as a trusted partner for organizations seeking efficient and compliant recruitment software solutions.
| Supported Countries | Over 70 Countries |
|---|---|
| Languages Supported | English |
| On-premise/Self-Hosted Option | Yes |
| Cloud Option | Yes |
| Mobile Application | Yes |
| New Release/Updates | Every alternate month |
| Support Hours | Business Hours |
| Live Support | Yes |
| Chatbot Support | Yes |
| Setup Support | Yes |
| Training | Yes |
| Dedicated Account Manager | No |
| Help Center | No |
| Help Videos | No |
| Freemium | No |
| Free Trial | Yes |
| Open API | No |
| Competitors | iSmartRecruit, Bullhorn's Invenias, Loxo, and Manatal |
Reviews
| Trust Pilot Score | - |
|---|---|
| SaaSWorthy Score | - |
| Software Suggest Score | - |
| Capterra - Ease of Use | 3.8 |
| Capterra - Customer Service | 4.0 |
| Capterra - Features | 2.7 |
| Capterra - Value for Money | 2.7 |
| Capterra Rating | |
| G2 Rating | - |
PROS
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
CONS
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Features
| API | Activity Dashboard | Activity Tracking | Alerts/Notifications | Applicant Tracking | Application Management | Billing & Invoicing | Boolean Search | CRM | Calendar Management | Candidate Management | Candidate Profiles | Candidate Tracking | Careers Page | Collaboration Tools | Commenting/Notes | Configurable Workflow | Contact Database | Customisable Branding | Customisable Forms | Customisable Reports | Customisable Templates | Data Import/Export | Email Management | Email Marketing | Email Templates | For Recruiting Agencies | For Staffing Agencies | Full Text Search | Internal HR | Interview Management | Interview Scheduling | Job Application Management | Job Board Software | Job Management | Job Posting | Job Requisition | Job Tracking | Lead Management | Mobile Access | Pipeline Management | Pipeline Reports | Real-Time Analytics | Real-Time Reporting | Recruiting Firms | Recruitment Management | Reference Checking | Reminders | Reporting & Statistics | Reporting/Analytics | Resume Database | Resume Parsing | Resume Search | Resume Storage | SMS Messaging | Search/Filter | Self Service Portal | Social Media Integration | Social Recruiting | Status Tracking | Tagging | Talent Acquisition | Task Management | Third-Party Integrations | Workflow Management |
Alternatives
 iSmartRecruit
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Cluen
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|---|---|---|
| Pricing Starts From |
- |
- |
| Free Trial |
Yes |
Yes |
| Ease of Use | 4.5 | 3.8 |
| Customer Service | 4.7 | 4.0 |
| Features | 4.6 | 2.7 |
| Value for Money | 4.6 | 2.7 |
| Capterra Rating | ||
| G2 Rating |
