Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Quick Summary of Cluen
Cluen, established in 1990, is a New York City-based tech firm that focuses on creating software for executive search. Their main product, Encore, is used by a wide range of clients around the globe, including executive search consultants, legal recruiters, corporate talent acquisition departments, government bodies, universities, and venture capital/private equity firms.
Encore provides a full-featured recruitment database that helps organisations build and maintain key relationships, keep track of past data, and identify new business prospects. The system is built to automate data input, simplify the process of tracking communications, and make sure users comply with regulations like the General Data Protection Regulation (GDPR).
The technology behind Cluen is created by an internal team with many years of shared experience in the executive search field. Their consulting and support personnel collaborate closely with clients to make sure the software fits the particular requirements of the recruitment sector.
Cluen works with clients all over the world, spanning six continents. They offer a wide range of solutions for different parts of the recruitment industry. Thanks to their focus on new ideas and helping clients succeed, they've become a go-to partner for companies looking for recruitment software that's both efficient and follows regulations.
| Supported Countries | Over 70 Countries |
|---|---|
| Languages Supported | English |
| On-premise/Self-Hosted Option | |
| Cloud Option | |
| Mobile Application | |
| New Release/Updates | Every alternate month |
| Support Hours | Business Hours |
| Live Support | |
| Chatbot Support | |
| Setup Support | |
| Training | |
| Dedicated Account Manager | |
| Help Center | |
| Help Videos | |
| Freemium | |
| Free Trial | |
| Open API | |
| Competitors | iSmartRecruit, Bullhorn's Invenias, Loxo, and Manatal |
Cluen Reviews
| Trust Pilot Score | - |
|---|---|
| SaaSWorthy Score | - |
| Software Suggest Score | - |
| Capterra - Ease of Use | 3.8 |
| Capterra - Customer Service | 4.0 |
| Capterra - Features | 2.7 |
| Capterra - Value for Money | 2.7 |
| Capterra Rating | |
| G2 Rating | - |
Pros
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
Cons
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Cluen Features
| API | Activity Dashboard | Activity Tracking | Alerts/Notifications | Applicant Tracking | Application Management | Billing & Invoicing | Boolean Search | CRM | Calendar Management | Candidate Management | Candidate Profiles | Candidate Tracking | Careers Page | Collaboration Tools | Commenting/Notes | Configurable Workflow | Contact Database | Customisable Branding | Customisable Forms | Customisable Reports | Customisable Templates | Data Import/Export | Email Management | Email Marketing | Email Templates | For Recruiting Agencies | For Staffing Agencies | Full Text Search | Internal HR | Interview Management | Interview Scheduling | Job Application Management | Job Board Software | Job Management | Job Posting | Job Requisition | Job Tracking | Lead Management | Mobile Access | Pipeline Management | Pipeline Reports | Real-Time Analytics | Real-Time Reporting | Recruiting Firms | Recruitment Management | Reference Checking | Reminders | Reporting & Statistics | Reporting/Analytics | Resume Database | Resume Parsing | Resume Search | Resume Storage | SMS Messaging | Search/Filter | Self Service Portal | Social Media Integration | Social Recruiting | Status Tracking | Tagging | Talent Acquisition | Task Management | Third-Party Integrations | Workflow Management |
Cluen Alternatives
 iSmartRecruit
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 Cluen
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| Pricing Starts From |
- |
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| Free Trial |
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| Ease of Use | 4.5 | 3.8 |
| Customer Service | 4.7 | 4.0 |
| Features | 4.6 | 2.7 |
| Value for Money | 4.6 | 2.7 |
| Capterra Rating | ||
| G2 Rating |
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