Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Vincere vs Cluen: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Vincere and Cluen's Encore are both recruitment software platforms designed to enhance the efficiency of staffing and executive search firms. Vincere offers a comprehensive Recruitment Operating System with features such as applicant tracking, CRM, candidate management, and mobile access, catering to recruitment agencies worldwide.
Cluen's Encore provides recruitment software to strategic search teams, executive recruiters, in-house talent acquisition teams, and Venture Capital/Private Equity firms, offering features like collaboration tools, customizable templates, email management, and interview scheduling. Both platforms are web-based and support various devices, including desktops and mobiles. User reviews indicate that Vincere has an overall rating of 4.8 out of 5, while Cluen's Encore has a rating of 4.0 out of 5, reflecting high levels of user satisfaction for both platforms.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Vincere vs Cluen
 Vincere
|
 Cluen
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
£85 |
- |
- |
| Free Trial |
No |
Yes |
Yes |
| Best For | Recruitment Companies and Staffing Agencies of all sizes | Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | No | Yes |
| New Release/Updates | Monthly | Every alternate month | Monthly |
| Trustpilot Score | 4.2 | - | 4 |
| Software Suggest Score | 4 | - | 4.7 |
| SaaSWorthy Score | 4.6 | - | 4.6 |
| Capterra - Ease of Use | 4.7 | 3.8 | 4.5 |
| Capterra - Customer Service | 4.7 | 4.0 | 4.7 |
| Capterra - Features | 4.7 | 2.7 | 4.6 |
| Capterra - Value for Money | 4.8 | 2.7 | 4.6 |
| Mobile Application | Yes | Yes | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Vincere
Pricing Starts From £85
Free Trial: No
Ease of Use: 4.7
Customer Service: 4.7
Features: 4.7
Value for Money: 4.8
Capterra Rating:
G2 Rating:
Cluen
Pricing Starts From -
Free Trial: Yes
Ease of Use: 3.8
Customer Service: 4.0
Features: 2.7
Value for Money: 2.7
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Vincere
Vincere, established in 2011, is a leading recruitment operating system headquartered in Singapore. Designed to serve recruitment and staffing agencies globally, Vincere offers a unified platform that seamlessly integrates front, middle, and back-office operations. With a focus on enhancing efficiency and scalability, the platform caters to agencies of all sizes, from startups to large enterprises, supporting diverse service areas across the globe.
The core features of Vincere include a powerful Customer Relationship Management (CRM) system and an Applicant Tracking System (ATS). These tools streamline the recruitment lifecycle, enabling recruiters to manage client relationships effectively, track job postings, and oversee candidate progress. Its advanced search capabilities allow for swift candidate filtering, bulk actions, and precise talent identification, saving valuable time for recruitment professionals.
To foster collaboration and communication, Vincere provides innovative tools like the LiveList™ client portal, which showcases top candidates to clients, VinnyChat for real-time team communication, and Vinneo for video interviewing and outreach. The platform also supports time tracking and payroll management through TimeTemp, ensuring comprehensive solutions for both temporary and permanent staffing needs.
Additionally, Vincere’s analytics suite delivers actionable insights via AI forecasting and pre-built dashboards, empowering agencies to monitor performance and drive data-driven decisions. Trusted by over 22,000 recruiters worldwide, Vincere is renowned for its enterprise-grade data security and ability to reduce dependence on third-party integrations.
In summary, Vincere is an all-in-one recruitment solution that empowers agencies to manage and scale their operations efficiently while maintaining a competitive edge in the industry.
PROS
Highly organized system suited for fast-paced businesses.
Robust analytics for better decision-making.
Seamless LinkedIn integrations enhance functionality.
Fast, responsive platform for dynamic needs.
Flexible backend and reliable database.
Clean, intuitive, and user-friendly interface.
Crisp website design ensures smooth onboarding.
Paul C.
"Great support!"
The Support team - Mikey, Verns, and others - are so responsive and always deliver!
CONS
The platform is clunky, bug-prone, and frustrating to use.
Performance lags are common, often tied to internet speed.
Limited customization options, such as on-cost configuration.
Frequent updates make it hard for users to keep up.
Customer support via webchat is slow, lacking the convenience of phone support.
Inefficiency in the system leads to negative online reviews.
Christopher B.
"Massively disappointed by Vincere"
When I first signed up with Vincere it was really promising but things have really gone downhill the last 2 years. Most dissapointing thing was when we decided to leave they wouldn't give us the back up to our data without a huge charge. We were promised this wouldn't be the case when we signed up but they stuck to it. I would actively recommend people away from Vincere now.
Overview of Cluen
Cluen, established in 1990, is a technology company headquartered in New York City, specializing in executive search software solutions. Their flagship product, Encore, is utilized by executive search consultants, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms worldwide.
Encore offers a comprehensive recruitment database that enables organizations to nurture important relationships, track historical data, and secure new business opportunities. The platform is designed to automate data entry, streamline communication tracking, and ensure compliance with regulations such as the General Data Protection Regulation (GDPR).
Cluen's technology is developed by an in-house team with decades of combined experience in the executive search space. Their consulting and support staff work closely with clients to ensure the software meets the specific needs of the recruitment industry.
Operating on a global scale, Cluen serves clients across six continents, providing solutions that cater to various sectors within the recruitment industry. Their commitment to innovation and client success has established them as a trusted partner for organizations seeking efficient and compliant recruitment software solutions.
PROS
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
CONS
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Features Comparison |
Vincere
|
Cluen
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a comprehensive recruitment software platform designed to meet the needs of staffing firms, recruitment agencies, and executive search professionals. It offers features like AI-powered resume parsing, customizable pipelines, and CRM functionalities to streamline recruitment workflows.
The platform supports multilingual operations in over 70 countries, making it ideal for global teams. Its intuitive interface allows quick adoption, and advanced reporting tools provide actionable insights for data-driven decision-making.
iSmartRecruit's affordability and scalability make it a reliable choice for organizations aiming to optimize their hiring processes efficiently.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit's On-premise ATS and CRM software has revolutionised our recruitment process. With complete data control, customisation, and robust security, it's the perfect fit for our organisation. Our hiring efficiency has soared, and we are happier with iSmartRecruit!
- COO at Upman Placements
We switched to iSmartRecruit's self-hosted Recruitment Software, and it's been a game-changer for us. The level of customisation and data security it provides is unparalleled. Our recruitment operations are more streamlined and efficient than ever before. Highly recommended!!
- Founder & CEO at AddRec Solutions
Conclusion
Both Vincere and Cluen's Encore offer robust recruitment solutions with unique features tailored to different organizational needs. Vincere provides a comprehensive Recruitment Operating System suitable for agencies seeking an all-in-one platform with a wide range of functionalities.
Cluen's Encore focuses on strategic search teams and executive recruiters, offering customizable tools to enhance recruitment processes.
For agencies and small to medium-sized businesses seeking a cost-effective and comprehensive recruitment solution, iSmartRecruit presents a compelling alternative with its advanced features, multilingual support, and user-friendly interface.
