Talingual
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Applicant Tracking System
The Applicant Tracking Software (ATS) helps the recruiters' jobs easier and faster with a high accuracy rate. Approximately 75 percent of recruiters and hiring managers use ATS for their daily activities.
ResourcesRecruiting EssentialsThe Latest Buzz
Recruit CRM vs Cluen: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Recruit CRM and Cluen Encore are both recruitment software platforms aimed at making the hiring process more efficient. Recruit CRM is an ATS+CRM solution designed specifically for recruitment and executive search businesses, centralising the management of candidates, clients, emails, and job postings. Cluen Encore is an executive search software tailored for search firms, in-house executive search teams, strategic recruiters, and private equity companies to enhance talent search productivity.
Both platforms are web-based and support various devices, including desktops and mobiles, offering flexibility for recruitment professionals. User reviews show that Recruit CRM has an overall rating of 4.9 out of 5, while Cluen Encore has a rating of 4.0 out of 5, indicating different levels of user satisfaction.
We will also consider iSmartRecruit, a cost-effective recruitment software designed to meet the needs of agencies and small to medium-sized businesses.
Metrics Comparison of Recruit CRM vs Cluen
 Recruit CRM
|
 Cluen
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
$85 |
- |
- |
| Free Trial |
Yes |
Yes |
Yes |
| Best For | Small & Medium-Sized Recruitment Firms with 1-200 employees | Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | No | Yes |
| New Release/Updates | - | Every alternate month | Monthly |
| Trustpilot Score | 4.5 | - | 4 |
| Software Suggest Score | 4 | - | 4.7 |
| SaaSWorthy Score | 4.9 | - | 4.6 |
| Capterra - Ease of Use | 4.9 | 3.8 | 4.5 |
| Capterra - Customer Service | 5.0 | 4.0 | 4.7 |
| Capterra - Features | 4.8 | 2.7 | 4.6 |
| Capterra - Value for Money | 4.8 | 2.7 | 4.6 |
| Mobile Application | Yes | Yes | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Recruit CRM
Pricing Starts From $85
Free Trial: Yes
Ease of Use: 4.9
Customer Service: 5.0
Features: 4.8
Value for Money: 4.8
Capterra Rating:
G2 Rating:
Cluen
Pricing Starts From -
Free Trial: Yes
Ease of Use: 3.8
Customer Service: 4.0
Features: 2.7
Value for Money: 2.7
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Recruit CRM
Since founding in 2017, Recruit CRM has been offering its services as a cloud-based recruitment software provider from its base in Norwood, New Jersey, USA. Their focus is on delivering complete recruitment and staffing solutions to agencies across the globe, using an integrated platform to simplify the entire hiring process.
This platform merges an Applicant Tracking System (ATS) with Customer Relationship Management (CRM) tools, empowering agencies to handle candidates, clients, and job listings with ease. Standout features are its AI-driven resume analysis, which pulls out key details from resumes to form comprehensive candidate profiles, and a Chrome extension for sourcing that lets recruiters find candidates directly on sites like LinkedIn, Xing, and Zoominfo.
Recruit CRM also provides sophisticated search filters for pinpointing the right candidates in the database and a visual Kanban board to monitor candidates' journey through each phase of the recruitment process. It ensures smooth communication through built-in email integration, automated email campaigns, and internal teamwork aids like hotlists and shared notes.
Recruit CRM works with clients all over the world in more than 100 countries. They provide around-the-clock customer support and help in multiple languages. Thanks to their dedication to happy customers and constant improvements, they've become a reliable partner for recruitment agencies looking to improve their hiring methods.
PROS
Smooth setup and onboarding process.
Intuitive interface with excellent KPI reporting tools.
Highly customizable features to suit specific needs.
Quick, efficient, and proactive customer service.
Seamless navigation with dynamic information links.
Simplifies recruitment with automation and analytics.
Future-ready with AI features and continuous improvements.
Exceptional training tailored to individual learning styles.
Hagen L.
"RecruitCRM User Review"
Easy to use, customizable to different needs, prompt live support
CONS
Limited and outdated reporting features.
High pricing and slow platform performance.
Instances of unprofessional customer service.
No "Back" button on job descriptions, requiring page refresh to view all jobs.
Geographical search needs improvement but is being addressed.
Software updates can disrupt operations with poor accountability.
Only one CV per candidate profile allowed.
Christian G.
"Running from responsibility"
Disrespectful discourse. Run software updates that negatively impact your business and take zero responsibility.
Overview of Cluen
Cluen, established in 1990, is a New York City-based tech firm that focuses on creating software for executive search. Their main product, Encore, is used by a wide range of clients around the globe, including executive search consultants, legal recruiters, corporate talent acquisition departments, government bodies, universities, and venture capital/private equity firms.
Encore provides a full-featured recruitment database that helps organisations build and maintain key relationships, keep track of past data, and identify new business prospects. The system is built to automate data input, simplify the process of tracking communications, and make sure users comply with regulations like the General Data Protection Regulation (GDPR).
The technology behind Cluen is created by an internal team with many years of shared experience in the executive search field. Their consulting and support personnel collaborate closely with clients to make sure the software fits the particular requirements of the recruitment sector.
Cluen works with clients all over the world, spanning six continents. They offer a wide range of solutions for different parts of the recruitment industry. Thanks to their focus on new ideas and helping clients succeed, they've become a go-to partner for companies looking for recruitment software that's both efficient and follows regulations.
PROS
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
CONS
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Features Comparison |
Recruit CRM
|
Cluen
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a versatile and robust recruitment tool tailored for staffing companies, recruitment agencies, executive search firms, and internal HR departments. It boasts AI-driven resume parsing that automates the extraction of applicant information, thereby saving time and minimising mistakes. Supporting more than 14 languages, it's perfect for international hiring teams.
iSmartRecruit comes with adaptable pipelines and integrations with various job boards, simplifying the recruitment process and boosting sourcing effectiveness. Its Candidate Relationship Management (CRM) system enables smooth handling of relationships with both clients and candidates, fostering better communication and teamwork. Moreover, its sophisticated reporting and analytics provide up-to-the-minute insights, helping to refine recruitment strategies and make informed, data-backed decisions.
iSmartRecruit is known for its user-friendly interface, allowing teams to get up and running quickly with minimal training. Its affordability and scalability make it a great solution for businesses of all sizes. Whether you're managing executive searches or everyday recruitment tasks, iSmartRecruit offers a powerful, cost-effective, and feature-rich alternative to platforms like Recruit CRM and Cluen Encore.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit is one of the most flexible AI Recruitment Software out there. The layout and functionalities are very intuitive and user-friendly. The support team of ISmartRecruit is fantastic: nothing is impossible, they respond very quickly, and they are very creative and effective in customising the options to your needs. On top of that, the price is very affordable, and you get a lot of value for your money.
We recently started using iSmartRecruit - A best Staffing Software. Anytime a group starts using a new software product, they have user and training issues. The people at iSmart have been so wonderful. No matter what the time of day (or night), they jump in to help us immediately. They do much more than what is expected.
iSmartRecruit Applicant Tracking System has a lot of features that nobody have integrated in the market. You have the possibility to maintain, in an easy way, your communication trough social network with your market and not just that, you are able to promote your jobs also trough your social network making them viral and helping you to get the best talent faster than other ways.
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Quality is amongst the best, very user friendly. Its features and functionality flows align perfectly with recruitment stages, great value for money, top customer support, and the most customisable solutions available in the market today. Highly recommended.
Conclusion
Recruit CRM and Cluen Encore both provide strong recruitment tools, each with its own special features to suit various business requirements.
Recruit CRM delivers an Applicant Tracking System (ATS) combined with Customer Relationship Management (CRM) specifically crafted for recruitment agencies and executive search firms. It brings together the management of candidates, clients, emails, and job listings all in one place. On the other hand, Cluen Encore supplies executive search software tailored for search firms and in-house executive search teams, aiming to boost the efficiency of talent searches.
For agencies and small to medium-sized enterprises looking for an affordable yet complete recruitment system, iSmartRecruit emerges as an attractive option. It boasts sophisticated functionalities, support for multiple languages, and an interface that's easy to use.
