Loxo vs Firefish: Features & Benefits Comparison

Which tool is the Right Choice?

Quick Summary

Loxo and Firefish are both comprehensive recruitment software platforms designed to streamline hiring processes for agencies and businesses. Loxo is a Talent Intelligence Platform that integrates applicant tracking, CRM, and AI-driven sourcing tools, aiming to replace multiple recruitment tools with a single system.

Firefish combines recruitment marketing, CRM, and ATS functionalities to help agencies attract, engage, and recruit top talent. Both platforms are web-based and support mobile access, providing flexibility for recruiters on the go. User reviews indicate that Loxo and Firefish both score 4.7 out of 5, reflecting high levels of user satisfaction.

We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.

Metrics Comparison of Firefish vs Loxo

Firefish
Firefish
Loxo
Loxo
iSmartRecruit
iSmartRecruit
Pricing Starts From

£80

$119

-

Free Trial

No

Yes

Yes

Best For Recruitment agencies of all sizes Executive search, RPO, agency, and internal talent acquisition teams across the globe Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos Yes Yes Yes
New Release/Updates Monthly - Monthly
Trustpilot Score 3.3 - 4
Software Suggest Score 0 0 4.7
SaaSWorthy Score 4.7 5 4.6
Capterra - Ease of Use 4.6 4.6 4.5
Capterra - Customer Service 4.7 4.6 4.7
Capterra - Features 4.3 4.5 4.6
Capterra - Value for Money 4.6 4.5 4.6
Mobile Application Yes No Yes
Capterra Rating
G2 Rating
Firefish

Pricing Starts From £80

Free Trial: No

Ease of Use: 4.6

Customer Service: 4.7

Features: 4.3

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Loxo

Pricing Starts From $119

Free Trial: Yes

Ease of Use: 4.6

Customer Service: 4.6

Features: 4.5

Value for Money: 4.5

Capterra Rating:

G2 Rating:

iSmartRecruit

Pricing Starts From -

Free Trial: YES

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of Firefish

Firefish Software, established in 2010, is headquartered in Glasgow, Scotland.

It specializes in providing recruitment and marketing SaaS solutions designed to assist recruiters in reaching, engaging, and recruiting top talent.

The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.

Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.

Firefish serves recruitment agencies of all sizes, from startups to large enterprises, across various industries. Its services are utilized by agencies in over 25 countries, enabling them to streamline recruitment processes, enhance candidate engagement, and drive profitable growth.

By putting data at the heart of recruitment operations, Firefish empowers agencies to make informed decisions and maintain a competitive edge in the recruitment industry.

pros

PROS

cons

Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.

cons

The software is fast, reliable, and ideal for recruitment tasks.

cons

Exceptional customer support is responsive, courteous, and highly effective.

cons

Easy training makes it suitable for new team members and start-ups.

cons

It consistently delivers value, positively impacting businesses quickly.

cons

Highly recommended for its usability, support, and overall functionality.


Rachel F.

"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable

Verified G2 Review

pros

CONS

cons

CVs cannot be viewed during calls without downloading.

cons

Global dropdowns lack customization options.

cons

Adding a role requires entering a contact before the company.

cons

Temp side initially supports only day rates, not hourly rates.

cons

User removal is frustrating and time-consuming.

cons

Initial learning curve can be challenging.

cons

Retainer input process needs improvement.


Thea B.

"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.

Verified Capterra Review

Overview of Loxo

Loxo, established in 2012, is a leading Talent Intelligence Platform headquartered in Austin, Texas. It serves recruitment professionals globally, offering an integrated suite of tools designed to streamline the entire recruitment lifecycle.

The platform combines an Applicant Tracking System (ATS) and a Customer Relationship Management (CRM) system, enabling recruiters to efficiently manage candidate pipelines and client relationships within a single interface. Loxo's AI-powered sourcing tool, Loxo Source, provides access to a vast database of over 1.2 billion professional profiles, facilitating precise candidate searches.

Loxo's Outreach feature allows users to create automated, multi-channel communication sequences, enhancing candidate engagement through email, SMS, and phone calls. The platform also offers Loxo Connect, providing verified contact information, including personal emails and mobile numbers, for over 800 million candidates, ensuring recruiters can reach potential hires directly.

The AI capabilities of Loxo extend to candidate matching, where proprietary algorithms analyze job requirements and the talent pool to deliver ranked lists of best-fit candidates. This automation reduces manual effort and accelerates the hiring process.

Loxo serves a diverse range of recruitment sectors, including executive search firms, staffing agencies, and corporate talent acquisition teams. Its comprehensive platform is designed to replace multiple disparate tools, offering a unified solution that enhances efficiency and effectiveness in recruitment operations.

In summary, Loxo stands as a robust Talent Intelligence Platform that leverages AI and automation to empower recruiters worldwide, streamlining processes from sourcing to placement within a cohesive system.

pros

PROS

cons

Loxo is intuitive, user-friendly, and easy to set up.

cons

Excellent customer support with a responsive and solution-driven team.

cons

Powerful AI tools like Source & Connect enhance efficiency.

cons

Comprehensive metrics and workflows improve processes and job tracking.

cons

Time-saving features and seamless integrations streamline operations.

cons

Visually appealing user interface surpasses other ATS systems.

cons

Consolidates multiple recruitment functions, reducing tool dependency.

cons

Enables productivity anywhere with its powerful online tools.


Katherine L.

"Loxo"
Loxo is the best platform that offers a combination of applicant tracking & outreach/CRM

Verified Capterra Review

pros

CONS

cons

Layout issues: key details, like company addresses, are unclear.

cons

Training lacks personalization and is poorly delivered.

cons

Contact info provided is unreliable or missing.

cons

Search functionality is ineffective and yields irrelevant results.

cons

Limited search options by phone or email compared to competitors.

cons

Feels more like a resume warehouse than a functional ATS.

cons

Users regret choosing the platform due to unmet expectations.


Daniel D.

"Worst decision ever. Some good features but can't do any of the basics"
Inability to format CV's within the system before sending to clients. Customer support - My customer success manager ignores most messages or issues. I've been trying to cancel and it's just on deaf ears.

Verified Capterra Review

Features Comparison

Firefish
Firefish
Loxo
Loxo
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Why iSmartRecruit is Best?

iSmartRecruit is a versatile recruitment software platform designed for staffing firms, recruitment agencies, and executive search professionals. The platform offers AI-powered resume parsing, which simplifies and automates candidate data management. Its multilingual support for over 14 languages ensures accessibility for global teams, making it an excellent choice for international recruitment needs.

Unlike Loxo’s focus on Talent Intelligence or Firefish’s specialization in recruitment marketing, iSmartRecruit provides a flexible and customizable solution that caters to diverse recruitment needs. With features such as customizable recruitment pipelines, job board integrations, and candidate relationship management (CRM), iSmartRecruit enables organizations to streamline workflows effectively.

For data-driven decision-making, iSmartRecruit delivers advanced reporting and analytics tools to provide actionable insights into hiring performance. The platform’s user-friendly interface ensures easy adoption, reducing the need for extensive training. With its affordability and scalability, iSmartRecruit is a practical choice for organizations of all sizes, making it a reliable alternative to both Loxo and Firefish.

Our Client Testimonial Speaks Louder Than Words!

Conclusion

Both Loxo and Firefish offer robust recruitment solutions with unique features tailored to different organizational needs.

Loxo provides a comprehensive Talent Intelligence Platform suitable for agencies seeking an all-in-one system with AI-driven capabilities. Firefish combines recruitment marketing, CRM, and ATS functionalities to help agencies attract, engage, and recruit top talent.

For agencies and small to medium-sized businesses seeking a cost-effective and comprehensive recruitment solution, iSmartRecruit presents a compelling alternative with its advanced features, multilingual support, and user-friendly interface.