Loxo vs Cluen: Features & Benefits Comparison

Which tool is the Right Choice?

Quick Summary

Loxo and Cluen are both recruitment software platforms designed to enhance the efficiency of hiring processes. Loxo is a Talent Intelligence Platform that integrates applicant tracking, CRM, and AI-driven sourcing tools, aiming to replace multiple recruitment tools with a single system.

Cluen's Encore software is tailored for executive search firms, offering features to manage assignments, build candidate databases, and streamline workflows, with a strong emphasis on data security and GDPR compliance. Both platforms are web-based and support various devices, including desktops and mobiles, providing flexibility for recruitment professionals. User reviews indicate that Loxo has an overall rating of 4.6 out of 5, while Cluen's Encore has a rating of 3.8 out of 5, reflecting varying levels of user satisfaction.

We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.

Metrics Comparison of Cluen vs Loxo

Cluen
Cluen
Loxo
Loxo
iSmartRecruit
iSmartRecruit
Pricing Starts From

-

$119

-

Free Trial

Yes

Yes

Yes

Best For Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world Executive search, RPO, agency, and internal talent acquisition teams across the globe Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups
Help Videos No Yes Yes
New Release/Updates Every alternate month - Monthly
Trustpilot Score - - 4
Software Suggest Score - 0 4.7
SaaSWorthy Score - 5 4.6
Capterra - Ease of Use 3.8 4.6 4.5
Capterra - Customer Service 4.0 4.6 4.7
Capterra - Features 2.7 4.5 4.6
Capterra - Value for Money 2.7 4.5 4.6
Mobile Application Yes No Yes
Capterra Rating
G2 Rating
-
Cluen

Pricing Starts From -

Free Trial: Yes

Ease of Use: 3.8

Customer Service: 4.0

Features: 2.7

Value for Money: 2.7

Capterra Rating:

G2 Rating: -

Loxo

Pricing Starts From $119

Free Trial: Yes

Ease of Use: 4.6

Customer Service: 4.6

Features: 4.5

Value for Money: 4.5

Capterra Rating:

G2 Rating:

iSmartRecruit

Pricing Starts From -

Free Trial: YES

Ease of Use: 4.5

Customer Service: 4.7

Features: 4.6

Value for Money: 4.6

Capterra Rating:

G2 Rating:

Overview of Cluen

Cluen, established in 1990, is a technology company headquartered in New York City, specializing in executive search software solutions. Their flagship product, Encore, is utilized by executive search consultants, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms worldwide.

Encore offers a comprehensive recruitment database that enables organizations to nurture important relationships, track historical data, and secure new business opportunities. The platform is designed to automate data entry, streamline communication tracking, and ensure compliance with regulations such as the General Data Protection Regulation (GDPR).

Cluen's technology is developed by an in-house team with decades of combined experience in the executive search space. Their consulting and support staff work closely with clients to ensure the software meets the specific needs of the recruitment industry.

Operating on a global scale, Cluen serves clients across six continents, providing solutions that cater to various sectors within the recruitment industry. Their commitment to innovation and client success has established them as a trusted partner for organizations seeking efficient and compliant recruitment software solutions.

pros

PROS

cons

The new interface is user-friendly, visually appealing, and well-organized.

cons

Offers robust functionality for small to medium enterprises, comparable to larger competitors.

cons

Highly customizable to fit unique workflows seamlessly.

cons

Advanced tools for reporting and search enhance efficiency.

cons

Smartphone access ensures convenience on the go.

cons

Intuitive design makes it easy for first-time users.

cons

Excellent data storage and responsive customer support.

cons

Simplifies tracking and hiring processes effectively.


Mike J.

"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.

Verified Capterra Review

pros

CONS

cons

The software feels outdated compared to competitors, with a "DOS-like" interface.

cons

It is slow, especially with high user volumes, affecting efficiency.

cons

Pricing is high compared to similar products.

cons

Limited applicability for service industries, favoring manufacturing.

cons

Major issues, like client portal glitches, take time to resolve.

cons

Overpromising on features while under-delivering is a recurring issue.

cons

Face-to-face training is difficult for international users, though remote support is prompt.

cons

Essential feature fixes can experience delays despite regular updates.


Jill M.

"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.

Verified Capterra Review

Overview of Loxo

Loxo, established in 2012, is a leading Talent Intelligence Platform headquartered in Austin, Texas. It serves recruitment professionals globally, offering an integrated suite of tools designed to streamline the entire recruitment lifecycle.

The platform combines an Applicant Tracking System (ATS) and a Customer Relationship Management (CRM) system, enabling recruiters to efficiently manage candidate pipelines and client relationships within a single interface. Loxo's AI-powered sourcing tool, Loxo Source, provides access to a vast database of over 1.2 billion professional profiles, facilitating precise candidate searches.

Loxo's Outreach feature allows users to create automated, multi-channel communication sequences, enhancing candidate engagement through email, SMS, and phone calls. The platform also offers Loxo Connect, providing verified contact information, including personal emails and mobile numbers, for over 800 million candidates, ensuring recruiters can reach potential hires directly.

The AI capabilities of Loxo extend to candidate matching, where proprietary algorithms analyze job requirements and the talent pool to deliver ranked lists of best-fit candidates. This automation reduces manual effort and accelerates the hiring process.

Loxo serves a diverse range of recruitment sectors, including executive search firms, staffing agencies, and corporate talent acquisition teams. Its comprehensive platform is designed to replace multiple disparate tools, offering a unified solution that enhances efficiency and effectiveness in recruitment operations.

In summary, Loxo stands as a robust Talent Intelligence Platform that leverages AI and automation to empower recruiters worldwide, streamlining processes from sourcing to placement within a cohesive system.

pros

PROS

cons

Loxo is intuitive, user-friendly, and easy to set up.

cons

Excellent customer support with a responsive and solution-driven team.

cons

Powerful AI tools like Source & Connect enhance efficiency.

cons

Comprehensive metrics and workflows improve processes and job tracking.

cons

Time-saving features and seamless integrations streamline operations.

cons

Visually appealing user interface surpasses other ATS systems.

cons

Consolidates multiple recruitment functions, reducing tool dependency.

cons

Enables productivity anywhere with its powerful online tools.


Katherine L.

"Loxo"
Loxo is the best platform that offers a combination of applicant tracking & outreach/CRM

Verified Capterra Review

pros

CONS

cons

Layout issues: key details, like company addresses, are unclear.

cons

Training lacks personalization and is poorly delivered.

cons

Contact info provided is unreliable or missing.

cons

Search functionality is ineffective and yields irrelevant results.

cons

Limited search options by phone or email compared to competitors.

cons

Feels more like a resume warehouse than a functional ATS.

cons

Users regret choosing the platform due to unmet expectations.


Daniel D.

"Worst decision ever. Some good features but can't do any of the basics"
Inability to format CV's within the system before sending to clients. Customer support - My customer success manager ignores most messages or issues. I've been trying to cancel and it's just on deaf ears.

Verified Capterra Review

Features Comparison

Cluen
Cluen
Loxo
Loxo
iSmartRecruit
iSmartRecruit
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Workflow
Assessment Management
Billing & Invoicing
Boolean Search
Built-in ATS
CRM
Calendar Management
Campaign Analytics
Campaign Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Careers Page
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Database
Content Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Onboarding
Employee Referral Management
For Recruiting Agencies
For Small Businesses
For Staffing Agencies
Full Text Search
HR Management
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Board Software
Job Management
Job Posting
Job Requisition
Job Tracking
Lead Management
Marketing Automation
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Pipeline Management
Pipeline Reports
Question Library
Real-Time Analytics
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Search
Resume Storage
SMS Messaging
Scoring
Search/Filter
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Status Tracking
Tagging
Talent Acquisition
Talent Pool
Task Management
Temporary Staffing
Third-Party Integrations
Workflow Management

Why iSmartRecruit is Best?

iSmartRecruit is a comprehensive recruitment software platform designed to meet the needs of staffing firms, recruitment agencies, and executive search professionals. It offers features like AI-powered resume parsing, customizable pipelines, and CRM functionalities to streamline recruitment workflows.

The platform supports multilingual operations in over 70 countries, making it ideal for global teams. Its intuitive interface allows quick adoption, and advanced reporting tools provide actionable insights for data-driven decision-making.

iSmartRecruit's affordability and scalability make it a reliable choice for organizations aiming to optimize their hiring processes efficiently.

Our Client Testimonial Speaks Louder Than Words!

Conclusion

Both Loxo and Cluen offer robust recruitment solutions with unique features tailored to different organizational needs. Loxo provides a comprehensive Talent Intelligence Platform suitable for agencies seeking an all-in-one system with AI-driven capabilities.

Cluen's Encore focuses on executive search, offering tools designed to enhance collaboration and data security for recruitment professionals.

For agencies and small to medium-sized businesses seeking a cost-effective and comprehensive recruitment solution, iSmartRecruit presents a compelling alternative with its advanced features, multilingual support, and user-friendly interface.