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Applicant Tracking System
The Applicant Tracking Software (ATS) helps the recruiters' jobs easier and faster with a high accuracy rate. Approximately 75 percent of recruiters and hiring managers use ATS for their daily activities.
ResourcesRecruiting EssentialsThe Latest Buzz
Firefish vs Recruiterflow: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Firefish and Recruiterflow are both software tools built to make the recruitment process smoother and more efficient. Firefish gives recruitment agencies a whole range of features, like posting jobs, tracking applicants, managing candidates, and searching through resumes. On the other hand, Recruiterflow is an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) combo specifically built for recruitment and executive search firms. It helps them manage candidates, clients, emails, and job postings all in one place.
Both Firefish and Recruiterflow work on different devices, such as desktop computers and mobile phones, making it convenient for recruiters to use them anywhere. When it comes to user feedback, Firefish generally scores 4.4 out of 5 stars, while Recruiterflow gets a slightly higher rating of 4.7 out of 5, suggesting that users have different levels of happiness with each platform.
We'll also be checking out iSmartRecruit, which is a budget-friendly recruitment software option. It's made to fit the needs of recruitment agencies and small to medium-sized businesses.
Metrics Comparison of Firefish vs Recruiterflow
 Firefish
|
 Recruiterflow
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
£80 |
$99 |
- |
| Free Trial |
No |
Yes |
Yes |
| Best For | Recruitment agencies of all sizes | Recruiting and staffing businesses | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | Yes | Yes |
| New Release/Updates | Monthly | Monthly | Monthly |
| Trustpilot Score | 3.3 | 3 | 4 |
| Software Suggest Score | 0 | 5 | 4.7 |
| SaaSWorthy Score | 4.7 | 4.6 | 4.6 |
| Capterra - Ease of Use | 4.6 | 4.7 | 4.5 |
| Capterra - Customer Service | 4.7 | 4.8 | 4.7 |
| Capterra - Features | 4.3 | 4.6 | 4.6 |
| Capterra - Value for Money | 4.6 | 4.8 | 4.6 |
| Mobile Application | Yes | No | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Firefish
Pricing Starts From £80
Free Trial: No
Ease of Use: 4.6
Customer Service: 4.7
Features: 4.3
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Recruiterflow
Pricing Starts From $99
Free Trial: Yes
Ease of Use: 4.7
Customer Service: 4.8
Features: 4.6
Value for Money: 4.8
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Firefish
Firefish Software was established in 2010 and is headquartered in Glasgow, Scotland.
This company is all about creating SaaS tools for the recruitment and marketing world, helping recruiters connect with, engage, and ultimately hire the best candidates out there.
Their core product is a robust Recruitment Customer Relationship Management (CRM) system, bringing together different parts of the recruitment process into one easy-to-use platform. This system shines with features like an Applicant Tracking System (ATS) that makes hiring smoother, AI-powered automation tools that boost efficiency, and smart analytics that help make decisions based on real data.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Firefish supports recruitment agencies of all sizes, ranging from startups to large corporations, across a multitude of sectors. Agencies in over 25 countries rely on its services, which help them refine their recruitment processes, boost candidate engagement, and achieve substantial growth.
By prioritising data within recruitment operations, Firefish equips agencies to make well-informed decisions and stay ahead in the competitive recruitment landscape.
PROS
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
Rachel F.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
CONS
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
Thea B.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Overview of Recruiterflow
Recruiterflow, established in 2016 and based in San Francisco, California, is a cloud-based recruitment platform serving staffing and recruiting agencies around the world. It provides a complete set of tools designed to simplify and improve the hiring process.
This platform combines an Applicant Tracking System (ATS) with Customer Relationship Management (CRM) features, allowing recruiters to efficiently handle both candidate pipelines and client relationships. With a user-friendly interface, it offers drag-and-drop workflows, advanced search options, and automated resume parsing, making candidate sourcing and management much more efficient.
Recruiterflow's automation tools, such as customisable email sequences and workflow automation, help reduce manual tasks, enabling recruiters to concentrate on more strategic activities. The platform also includes a Chrome extension that simplifies candidate sourcing from various online platforms, enhancing recruiters' ability to build strong talent pools.
To facilitate collaborative hiring, Recruiterflow offers features like interview scorecards and real-time activity tracking, ensuring that recruitment teams can make well-informed decisions efficiently. Its reporting and analytics capabilities provide valuable insights into key recruitment metrics, helping agencies refine their hiring strategies.
Serving a wide range of recruitment agencies, Recruiterflow is known for its user-friendly design and extensive feature set, which contribute to improved productivity and a more streamlined recruitment process.
PROS
Intuitive interface, easy navigation, and candidate management.
Streamlines pipelines, automates tasks, and enhances communication.
Comprehensive CRM/AMS tools at a great price, with impactful automation.
Flexible record modifications and regular feature updates.
Responsive customer service and user-focused development.
Adapts to growing needs, ideal for small agencies.
Detailed reports support better decision-making.
Ally S.
"Great Product!"
I like how on Recruiterflow it is easy to access all the information I need quickly. The data that is key for my success is right where I need it. I also like how easy it is to parse information for LinkedIn profiles.
CONS
The system is glitchy, unintuitive, and clunky for job setup and application forms.
Bulk stage movements, data exports, and data migration processes are inefficient.
Poor customer support, hidden invoices, and slow issue resolution create frustration.
UI design is inconvenient, with tab placement and usability needing improvement.
Limited integrations with productivity tools and no mobile app hinder usability.
Email campaigns are restricted by Microsoft’s limitations, and lack of SendGrid integration limits scalability.
Pages frequently require refreshing, disrupting workflow.
Admins cannot correct candidate stage dates, and resumes often misread telephone numbers.
Taylor M.
"Lackluster Compared to Other Options"
Not as flexible of a platform, the development team isn't as capable of custom requests, exporting data is a complete mess, data migration had issues.
Features Comparison |
Firefish
|
Recruiterflow
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a robust and adaptable recruitment software solution tailored to the requirements of staffing companies, recruitment agencies, executive search firms, and internal HR departments. The platform boasts AI-driven resume parsing, automating the extraction of applicant details, which cuts down on manual tasks and boosts productivity. Supporting more than 14 languages, iSmartRecruit is perfect for teams working across various regions and nations.
Highlights of the platform are its adaptable recruitment pipelines, enabling businesses to adjust their hiring processes to specific demands, and its seamless job board integrations that streamline the job posting procedure. iSmartRecruit also provides a comprehensive candidate relationship management (CRM) system to facilitate effective communication with clients and candidates. Furthermore, its sophisticated reporting and analytics deliver crucial insights aimed at enhancing recruitment effectiveness.
iSmartRecruit is known for its user-friendly interface, which ensures quick adoption and minimal training requirements. Its affordability and scalability make it a great solution for businesses of all sizes. Whether you're handling executive searches or day-to-day recruitment, iSmartRecruit provides a comprehensive, feature-rich, and cost-effective alternative to platforms like Firefish and Recruiterflow.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit is one of the most flexible AI Recruitment Software out there. The layout and functionalities are very intuitive and user-friendly. The support team of ISmartRecruit is fantastic: nothing is impossible, they respond very quickly, and they are very creative and effective in customising the options to your needs. On top of that, the price is very affordable, and you get a lot of value for your money.
We recently started using iSmartRecruit - A best Staffing Software. Anytime a group starts using a new software product, they have user and training issues. The people at iSmart have been so wonderful. No matter what the time of day (or night), they jump in to help us immediately. They do much more than what is expected.
iSmartRecruit Applicant Tracking System has a lot of features that nobody have integrated in the market. You have the possibility to maintain, in an easy way, your communication trough social network with your market and not just that, you are able to promote your jobs also trough your social network making them viral and helping you to get the best talent faster than other ways.
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Quality is amongst the best, very user friendly. Its features and functionality flows align perfectly with recruitment stages, great value for money, top customer support, and the most customisable solutions available in the market today. Highly recommended.
Conclusion
Firefish and Recruiterflow both provide strong recruitment tools, each with special features that cater to various company requirements.
Firefish delivers a complete system that's great for recruitment agencies looking to simplify their search methods and work well with clients. Meanwhile, Recruiterflow gives an Applicant Tracking System (ATS) combined with Customer Relationship Management (CRM) that's perfect for recruitment and executive search firms, allowing them to manage candidates, clients, emails, and job postings all in one place.
For agencies and small to medium-sized businesses wanting an affordable yet thorough recruitment solution, iSmartRecruit stands out as a great option. It offers sophisticated features, support for multiple languages, and an easy-to-use interface.
