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Applicant Tracking System
The Applicant Tracking Software (ATS) helps the recruiters' jobs easier and faster with a high accuracy rate. Approximately 75 percent of recruiters and hiring managers use ATS for their daily activities.
ResourcesRecruiting EssentialsThe Latest Buzz
Firefish vs Recruit CRM: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Firefish and Recruit CRM are both pieces of recruitment software built to make the hiring process smoother and more efficient. Firefish is a complete package for recruitment agencies, with tools for posting jobs, tracking applicants, managing candidates, and searching through resumes.
Recruit CRM, on the other hand, is an ATS (Applicant Tracking System) and CRM (Customer Relationship Management) combo specifically designed for recruitment and executive search firms. It brings together candidate, client, email, and job posting management all in one place. Both Firefish and Recruit CRM work in your web browser and on different devices, like desktops and mobile phones, giving recruiters the freedom to work from anywhere.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Firefish vs Recruit CRM
 Firefish
|
 Recruit CRM
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
£80 |
$85 |
- |
| Free Trial |
No |
Yes |
Yes |
| Best For | Recruitment agencies of all sizes | Small & Medium-Sized Recruitment Firms with 1-200 employees | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | Yes | Yes |
| New Release/Updates | Monthly | - | Monthly |
| Trustpilot Score | 3.3 | 4.5 | 4 |
| Software Suggest Score | 0 | 4 | 4.7 |
| SaaSWorthy Score | 4.7 | 4.9 | 4.6 |
| Capterra - Ease of Use | 4.6 | 4.9 | 4.5 |
| Capterra - Customer Service | 4.7 | 5.0 | 4.7 |
| Capterra - Features | 4.3 | 4.8 | 4.6 |
| Capterra - Value for Money | 4.6 | 4.8 | 4.6 |
| Mobile Application | Yes | Yes | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Firefish
Pricing Starts From £80
Free Trial: No
Ease of Use: 4.6
Customer Service: 4.7
Features: 4.3
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Recruit CRM
Pricing Starts From $85
Free Trial: Yes
Ease of Use: 4.9
Customer Service: 5.0
Features: 4.8
Value for Money: 4.8
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Firefish
Firefish Software was established in 2010 and is headquartered in Glasgow, Scotland.
This company is all about creating SaaS tools for the recruitment and marketing world, helping recruiters connect with, engage, and ultimately hire the best candidates out there.
Their core product is a robust Recruitment Customer Relationship Management (CRM) system, bringing together different parts of the recruitment process into one easy-to-use platform. This system shines with features like an Applicant Tracking System (ATS) that makes hiring smoother, AI-powered automation tools that boost efficiency, and smart analytics that help make decisions based on real data.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Firefish supports recruitment agencies of all sizes, ranging from startups to large corporations, across a multitude of sectors. Agencies in over 25 countries rely on its services, which help them refine their recruitment processes, boost candidate engagement, and achieve substantial growth.
By prioritising data within recruitment operations, Firefish equips agencies to make well-informed decisions and stay ahead in the competitive recruitment landscape.
PROS
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
Rachel F.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
CONS
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
Thea B.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Overview of Recruit CRM
Since founding in 2017, Recruit CRM has been offering its services as a cloud-based recruitment software provider from its base in Norwood, New Jersey, USA. Their focus is on delivering complete recruitment and staffing solutions to agencies across the globe, using an integrated platform to simplify the entire hiring process.
This platform merges an Applicant Tracking System (ATS) with Customer Relationship Management (CRM) tools, empowering agencies to handle candidates, clients, and job listings with ease. Standout features are its AI-driven resume analysis, which pulls out key details from resumes to form comprehensive candidate profiles, and a Chrome extension for sourcing that lets recruiters find candidates directly on sites like LinkedIn, Xing, and Zoominfo.
Recruit CRM also provides sophisticated search filters for pinpointing the right candidates in the database and a visual Kanban board to monitor candidates' journey through each phase of the recruitment process. It ensures smooth communication through built-in email integration, automated email campaigns, and internal teamwork aids like hotlists and shared notes.
Recruit CRM works with clients all over the world in more than 100 countries. They provide around-the-clock customer support and help in multiple languages. Thanks to their dedication to happy customers and constant improvements, they've become a reliable partner for recruitment agencies looking to improve their hiring methods.
PROS
Smooth setup and onboarding process.
Intuitive interface with excellent KPI reporting tools.
Highly customizable features to suit specific needs.
Quick, efficient, and proactive customer service.
Seamless navigation with dynamic information links.
Simplifies recruitment with automation and analytics.
Future-ready with AI features and continuous improvements.
Exceptional training tailored to individual learning styles.
Hagen L.
"RecruitCRM User Review"
Easy to use, customizable to different needs, prompt live support
CONS
Limited and outdated reporting features.
High pricing and slow platform performance.
Instances of unprofessional customer service.
No "Back" button on job descriptions, requiring page refresh to view all jobs.
Geographical search needs improvement but is being addressed.
Software updates can disrupt operations with poor accountability.
Only one CV per candidate profile allowed.
Christian G.
"Running from responsibility"
Disrespectful discourse. Run software updates that negatively impact your business and take zero responsibility.
Features Comparison |
Firefish
|
Recruit CRM
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a robust and adaptable recruitment software platform tailored to the requirements of staffing firms, recruitment agencies, executive search firms, and in-house HR departments. It features AI-driven resume parsing that automates and streamlines the management of candidate data, thereby minimising manual workload. Supporting over 14 languages, iSmartRecruit is perfect for international teams and cross-border recruitment.
iSmartRecruit's standout features encompass Customisable recruitment pipelines and integrations with job boards, facilitating smooth sourcing and management of candidates. The candidate relationship management (CRM) tools enhance engagement with both clients and candidates, while sophisticated reporting and analytics deliver valuable insights to refine recruitment strategies.
iSmartRecruit stands out for its user-friendly interface, ensuring that teams can quickly get up to speed without the need for extensive training. Its affordability and scalability make it an excellent solution for businesses of all sizes. Whether you're running a high-level executive search or handling day-to-day recruitment, iSmartRecruit provides a cost-effective, feature-rich, and easy-to-use alternative to platforms like Firefish and Recruit CRM.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit is one of the most flexible AI Recruitment Software out there. The layout and functionalities are very intuitive and user-friendly. The support team of ISmartRecruit is fantastic: nothing is impossible, they respond very quickly, and they are very creative and effective in customising the options to your needs. On top of that, the price is very affordable, and you get a lot of value for your money.
We recently started using iSmartRecruit - A best Staffing Software. Anytime a group starts using a new software product, they have user and training issues. The people at iSmart have been so wonderful. No matter what the time of day (or night), they jump in to help us immediately. They do much more than what is expected.
iSmartRecruit Applicant Tracking System has a lot of features that nobody have integrated in the market. You have the possibility to maintain, in an easy way, your communication trough social network with your market and not just that, you are able to promote your jobs also trough your social network making them viral and helping you to get the best talent faster than other ways.
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Quality is amongst the best, very user friendly. Its features and functionality flows align perfectly with recruitment stages, great value for money, top customer support, and the most customisable solutions available in the market today. Highly recommended.
Conclusion
Firefish and Recruit CRM are both strong contenders in the recruitment software world, each with their own special strengths to suit different companies.
Firefish is a great all-around choice for recruitment agencies looking to make their search efforts smoother and work more closely with their clients. Recruit CRM, on the other hand, focuses on being an ATS (Applicant Tracking System) and CRM (Customer Relationship Management) combo for recruitment and executive search firms. It helps them keep track of candidates, clients, emails, and job postings all in one place.
For agencies and small to medium-sized businesses that want a powerful recruitment tool without breaking the bank, iSmartRecruit is a desirable option. It's packed with incredible features, works in multiple languages, and is easy to use.
