Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Firefish vs Recruit CRM: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Firefish and Recruit CRM are both recruitment software platforms designed to enhance the efficiency of hiring processes. Firefish offers a comprehensive solution for recruitment agencies, providing features such as job posting, applicant tracking, candidate management, and resume search.
Recruit CRM is an ATS+ CRM solution tailored for recruitment and executive search businesses, centralizing candidate, client, email, and job posting management. Both platforms are web-based and support various devices, including desktops and mobiles, providing flexibility for recruitment professionals. User reviews indicate that Firefish has an overall rating of 4.5 out of 5, while Recruit CRM has a rating of 4.9 out of 5, reflecting varying levels of user satisfaction.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Firefish vs Recruit CRM
 Firefish
|
 Recruit CRM
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
£80 |
$85 |
- |
| Free Trial |
No |
Yes |
Yes |
| Best For | Recruitment agencies of all sizes | Small & Medium-Sized Recruitment Firms with 1-200 employees | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | Yes | Yes |
| New Release/Updates | Monthly | - | Monthly |
| Trustpilot Score | 3.3 | 4.5 | 4 |
| Software Suggest Score | 0 | 4 | 4.7 |
| SaaSWorthy Score | 4.7 | 4.9 | 4.6 |
| Capterra - Ease of Use | 4.6 | 4.9 | 4.5 |
| Capterra - Customer Service | 4.7 | 5.0 | 4.7 |
| Capterra - Features | 4.3 | 4.8 | 4.6 |
| Capterra - Value for Money | 4.6 | 4.8 | 4.6 |
| Mobile Application | Yes | Yes | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Firefish
Pricing Starts From £80
Free Trial: No
Ease of Use: 4.6
Customer Service: 4.7
Features: 4.3
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Recruit CRM
Pricing Starts From $85
Free Trial: Yes
Ease of Use: 4.9
Customer Service: 5.0
Features: 4.8
Value for Money: 4.8
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Firefish
Firefish Software, established in 2010, is headquartered in Glasgow, Scotland.
It specializes in providing recruitment and marketing SaaS solutions designed to assist recruiters in reaching, engaging, and recruiting top talent.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
Firefish serves recruitment agencies of all sizes, from startups to large enterprises, across various industries. Its services are utilized by agencies in over 25 countries, enabling them to streamline recruitment processes, enhance candidate engagement, and drive profitable growth.
By putting data at the heart of recruitment operations, Firefish empowers agencies to make informed decisions and maintain a competitive edge in the recruitment industry.
PROS
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
Rachel F.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
CONS
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
Thea B.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Overview of Recruit CRM
Recruit CRM, established in 2017, is a cloud-based recruitment software company headquartered in Norwood, New Jersey, USA. It specializes in providing comprehensive solutions for recruitment and staffing agencies worldwide, streamlining the hiring process through an integrated platform.
The platform combines an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) functionalities, enabling agencies to manage candidates, clients, and job postings efficiently. Key features include AI-powered resume parsing, which extracts relevant information from resumes to create detailed candidate profiles, and a Chrome sourcing extension that allows recruiters to source candidates directly from platforms like LinkedIn, Xing, and Zoominfo.
Recruit CRM also offers advanced search filters, facilitating precise candidate searches within the database, and a visual Kanban board to track candidates' progress through various stages of the recruitment pipeline. The platform supports seamless communication with built-in email integration, automated email sequencing, and internal collaboration tools such as hotlists and note-sharing.
To enhance recruitment marketing, Recruit CRM integrates Generative Pre-trained Transformers (GPT) for generating job descriptions, candidate summaries, and AI-enabled notes and call logs. This integration personalizes communication and streamlines content creation.
With a global presence, Recruit CRM serves clients in over 100 countries, offering 24/7 live customer support and multilingual assistance. Its commitment to customer satisfaction and continuous innovation has positioned it as a trusted partner for recruitment agencies aiming to optimize their hiring processes.
PROS
Smooth setup and onboarding process.
Intuitive interface with excellent KPI reporting tools.
Highly customizable features to suit specific needs.
Quick, efficient, and proactive customer service.
Seamless navigation with dynamic information links.
Simplifies recruitment with automation and analytics.
Future-ready with AI features and continuous improvements.
Exceptional training tailored to individual learning styles.
Hagen L.
"RecruitCRM User Review"
Easy to use, customizable to different needs, prompt live support
CONS
Limited and outdated reporting features.
High pricing and slow platform performance.
Instances of unprofessional customer service.
No "Back" button on job descriptions, requiring page refresh to view all jobs.
Geographical search needs improvement but is being addressed.
Software updates can disrupt operations with poor accountability.
Only one CV per candidate profile allowed.
Christian G.
"Running from responsibility"
Disrespectful discourse. Run software updates that negatively impact your business and take zero responsibility.
Features Comparison |
Firefish
|
Recruit CRM
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a powerful and versatile recruitment software platform designed to meet the needs of staffing firms, recruitment agencies, executive search firms, and in-house HR teams. The platform offers AI-powered resume parsing, which automates and simplifies candidate data management, reducing manual effort. With multilingual support for over 14 languages, iSmartRecruit is ideal for international teams and recruitment across borders.
Key features include customizable recruitment pipelines and job board integrations that make sourcing and managing candidates seamless. The candidate relationship management (CRM) tools enable better engagement with both clients and candidates, while the advanced reporting and analytics provide actionable insights to optimize recruitment strategies.
iSmartRecruit stands out for its user-friendly interface, ensuring that teams can quickly get up to speed without the need for extensive training. Its affordability and scalability make it an excellent solution for businesses of all sizes. Whether you're running a high-level executive search or handling day-to-day recruitment, iSmartRecruit provides a cost-effective, feature-rich, and easy-to-use alternative to platforms like Firefish and Recruit CRM.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit's On-premise ATS and CRM software has revolutionised our recruitment process. With complete data control, customisation, and robust security, it's the perfect fit for our organisation. Our hiring efficiency has soared, and we are happier with iSmartRecruit!
- COO at Upman Placements
We switched to iSmartRecruit's self-hosted Recruitment Software, and it's been a game-changer for us. The level of customisation and data security it provides is unparalleled. Our recruitment operations are more streamlined and efficient than ever before. Highly recommended!!
- Founder & CEO at AddRec Solutions
Conclusion
Both Firefish and Recruit CRM offer robust recruitment solutions with unique features tailored to different organizational needs.
Firefish provides a comprehensive platform suitable for recruitment agencies seeking to streamline their search processes and collaborate effectively with clients. Recruit CRM offers an ATS+ CRM solution designed for recruitment and executive search businesses, centralizing candidate, client, email, and job posting management.
For agencies and small to medium-sized businesses seeking a cost-effective and comprehensive recruitment solution, iSmartRecruit presents a compelling alternative with its advanced features, multilingual support, and user-friendly interface.
