Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Firefish and Cluen Encore are both recruitment software platforms designed to enhance the efficiency of hiring processes. Firefish offers a comprehensive solution for recruitment agencies, providing features such as job posting, applicant tracking, candidate management, and resume search.
Cluen Encore is an executive search software designed for search firms, in-house executive search teams, strategic recruiters, and private equity companies to improve talent search productivity. Both platforms are web-based and support various devices, including desktops and mobiles, providing flexibility for recruitment professionals. User reviews indicate that Firefish has an overall rating of 4.4 out of 5, while Cluen Encore has a rating of 4.4 out of 5, reflecting high levels of user satisfaction for both platforms.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Firefish
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Cluen
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iSmartRecruit
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Pricing Starts From |
£80 |
- |
- |
Free Trial |
No |
Yes |
Yes |
Best For | Recruitment agencies of all sizes | Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
Help Videos | Yes | No | Yes |
New Release/Updates | Monthly | Every alternate month | Monthly |
Trustpilot Score | 3.3 | - | 4 |
Software Suggest Score | 0 | - | 4.7 |
SaaSWorthy Score | 4.7 | - | 4.6 |
Capterra - Ease of Use | 4.6 | 3.8 | 4.5 |
Capterra - Customer Service | 4.7 | 4.0 | 4.7 |
Capterra - Features | 4.3 | 2.7 | 4.6 |
Capterra - Value for Money | 4.6 | 2.7 | 4.6 |
Mobile Application | Yes | Yes | Yes |
Capterra Rating | |||
G2 Rating | |||
Profile Overview | View Profile | View Profile | Get a Demo |
Pricing Starts From £80
Free Trial: No
Ease of Use: 4.6
Customer Service: 4.7
Features: 4.3
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Pricing Starts From -
Free Trial: Yes
Ease of Use: 3.8
Customer Service: 4.0
Features: 2.7
Value for Money: 2.7
Capterra Rating:
G2 Rating:
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Firefish Software, established in 2010, is headquartered in Glasgow, Scotland.
It specializes in providing recruitment and marketing SaaS solutions designed to assist recruiters in reaching, engaging, and recruiting top talent.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
Firefish serves recruitment agencies of all sizes, from startups to large enterprises, across various industries. Its services are utilized by agencies in over 25 countries, enabling them to streamline recruitment processes, enhance candidate engagement, and drive profitable growth.
By putting data at the heart of recruitment operations, Firefish empowers agencies to make informed decisions and maintain a competitive edge in the recruitment industry.
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Cluen, established in 1990, is a technology company headquartered in New York City, specializing in executive search software solutions. Their flagship product, Encore, is utilized by executive search consultants, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms worldwide.
Encore offers a comprehensive recruitment database that enables organizations to nurture important relationships, track historical data, and secure new business opportunities. The platform is designed to automate data entry, streamline communication tracking, and ensure compliance with regulations such as the General Data Protection Regulation (GDPR).
Cluen's technology is developed by an in-house team with decades of combined experience in the executive search space. Their consulting and support staff work closely with clients to ensure the software meets the specific needs of the recruitment industry.
Operating on a global scale, Cluen serves clients across six continents, providing solutions that cater to various sectors within the recruitment industry. Their commitment to innovation and client success has established them as a trusted partner for organizations seeking efficient and compliant recruitment software solutions.
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Features Comparison |
Firefish
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Cluen
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iSmartRecruit
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---|---|---|---|
API | |||
Activity Dashboard | |||
Activity Tracking | |||
Alerts/Notifications | |||
Applicant Tracking | |||
Application Management | |||
Approval Workflow | |||
Assessment Management | |||
Billing & Invoicing | |||
Boolean Search | |||
Built-in ATS | |||
CRM | |||
Calendar Management | |||
Campaign Analytics | |||
Campaign Management | |||
Candidate Management | |||
Candidate Profiles | |||
Candidate Sourcing | |||
Candidate Tracking | |||
Careers Page | |||
Chatbot | |||
Collaboration Tools | |||
Commenting/Notes | |||
Compliance Management | |||
Compliance Tracking | |||
Configurable Workflow | |||
Contact Database | |||
Content Management | |||
Customisable Branding | |||
Customisable Forms | |||
Customisable Reports | |||
Customisable Templates | |||
Data Import/Export | |||
Document Management | |||
Electronic Signature | |||
Email Management | |||
Email Marketing | |||
Email Templates | |||
Employee Database | |||
Employee Onboarding | |||
Employee Referral Management | |||
For Recruiting Agencies | |||
For Small Businesses | |||
For Staffing Agencies | |||
Full Text Search | |||
HR Management | |||
Internal Chat Integration | |||
Internal HR | |||
Interview Management | |||
Interview Scheduling | |||
Job Application Management | |||
Job Board Software | |||
Job Management | |||
Job Posting | |||
Job Requisition | |||
Job Tracking | |||
Lead Management | |||
Marketing Automation | |||
Matching Engine | |||
Mobile Access | |||
Multi-Channel Marketing | |||
Onboarding | |||
Pipeline Management | |||
Pipeline Reports | |||
Question Library | |||
Real-Time Analytics | |||
Real-Time Reporting | |||
Recruiting Firms | |||
Recruitment Management | |||
Reference Checking | |||
Reminders | |||
Reporting & Statistics | |||
Reporting/Analytics | |||
Resume Database | |||
Resume Parsing | |||
Resume Search | |||
Resume Storage | |||
SMS Messaging | |||
Scoring | |||
Search/Filter | |||
Self Service Portal | |||
Skills Assessment | |||
Social Media Integration | |||
Social Recruiting | |||
Status Tracking | |||
Tagging | |||
Talent Acquisition | |||
Talent Pool | |||
Task Management | |||
Temporary Staffing | |||
Third-Party Integrations | |||
Workflow Management |
iSmartRecruit is a versatile recruitment software designed for staffing firms, recruitment agencies, executive search firms, and in-house HR teams. It offers AI-powered resume parsing, which automates candidate data management and reduces manual effort. With multilingual support for over 14 languages, iSmartRecruit is ideal for global teams and companies that recruit across borders.
The platform includes customizable recruitment pipelines to tailor the hiring process to your specific needs. It also integrates seamlessly with multiple job boards, streamlining the job posting process. The candidate relationship management (CRM) tools allow you to manage interactions with clients and candidates, ensuring smooth communication. Additionally, advanced reporting and analytics provide actionable insights to optimize recruitment strategies.
iSmartRecruit is known for its user-friendly interface, enabling teams to adapt quickly without the need for extensive training. Its affordability and scalability make it a great choice for organizations of all sizes. Whether you're handling executive searches or everyday hiring, iSmartRecruit offers a reliable, cost-effective, and feature-rich solution, providing significant value compared to platforms like Firefish and Cluen Encore.
Both Firefish and Cluen Encore offer robust recruitment solutions with unique features tailored to different organizational needs.
Firefish provides a comprehensive platform suitable for recruitment agencies seeking to streamline their search processes and collaborate effectively with clients. Cluen Encore offers an executive search software designed for search firms and in-house executive search teams to improve talent search productivity.
For agencies and small to medium-sized businesses seeking a cost-effective and comprehensive recruitment solution, iSmartRecruit presents a compelling alternative with its advanced features, multilingual support, and user-friendly interface.
Explore our case studies to see how iSmartRecruit
transforms challenges into triumphs.