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Applicant Tracking System
The Applicant Tracking Software (ATS) helps the recruiters' jobs easier and faster with a high accuracy rate. Approximately 75 percent of recruiters and hiring managers use ATS for their daily activities.
ResourcesRecruiting EssentialsThe Latest Buzz
Cluen vs Recruiterflow: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Cluen Encore and Recruiterflow are both recruitment platforms aimed at making the hiring process smoother for agencies and recruitment firms. Cluen Encore is specifically designed for executive search teams, providing a comprehensive recruitment database, project management tools, and communication tracking. Recruiterflow, on the other hand, is an integrated ATS and CRM that focuses on automation, candidate management, and email sequencing to help staffing agencies scale their operations.
Both platforms offer flexibility, but Cluen Encore is better suited for executive search firms, while Recruiterflow provides an all-in-one solution for general recruitment needs. User reviews indicate Cluen Encore has an overall rating of 4.0 out of 5, while Recruiterflow is rated at 4.7 out of 5.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to meet the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Cluen vs Recruiterflow
 Cluen
|
 Recruiterflow
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
- |
$99 |
- |
| Free Trial |
Yes |
Yes |
Yes |
| Best For | Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world | Recruiting and staffing businesses | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | No | Yes | Yes |
| New Release/Updates | Every alternate month | Monthly | Monthly |
| Trustpilot Score | - | 3 | 4 |
| Software Suggest Score | - | 5 | 4.7 |
| SaaSWorthy Score | - | 4.6 | 4.6 |
| Capterra - Ease of Use | 3.8 | 4.7 | 4.5 |
| Capterra - Customer Service | 4.0 | 4.8 | 4.7 |
| Capterra - Features | 2.7 | 4.6 | 4.6 |
| Capterra - Value for Money | 2.7 | 4.8 | 4.6 |
| Mobile Application | Yes | No | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Cluen
Pricing Starts From -
Free Trial: Yes
Ease of Use: 3.8
Customer Service: 4.0
Features: 2.7
Value for Money: 2.7
Capterra Rating:
G2 Rating:
Recruiterflow
Pricing Starts From $99
Free Trial: Yes
Ease of Use: 4.7
Customer Service: 4.8
Features: 4.6
Value for Money: 4.8
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Cluen
Cluen, established in 1990, is a New York City-based tech firm that focuses on creating software for executive search. Their main product, Encore, is used by a wide range of clients around the globe, including executive search consultants, legal recruiters, corporate talent acquisition departments, government bodies, universities, and venture capital/private equity firms.
Encore provides a full-featured recruitment database that helps organisations build and maintain key relationships, keep track of past data, and identify new business prospects. The system is built to automate data input, simplify the process of tracking communications, and make sure users comply with regulations like the General Data Protection Regulation (GDPR).
The technology behind Cluen is created by an internal team with many years of shared experience in the executive search field. Their consulting and support personnel collaborate closely with clients to make sure the software fits the particular requirements of the recruitment sector.
Cluen works with clients all over the world, spanning six continents. They offer a wide range of solutions for different parts of the recruitment industry. Thanks to their focus on new ideas and helping clients succeed, they've become a go-to partner for companies looking for recruitment software that's both efficient and follows regulations.
PROS
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
CONS
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Overview of Recruiterflow
Recruiterflow, established in 2016 and based in San Francisco, California, is a cloud-based recruitment platform serving staffing and recruiting agencies around the world. It provides a complete set of tools designed to simplify and improve the hiring process.
This platform combines an Applicant Tracking System (ATS) with Customer Relationship Management (CRM) features, allowing recruiters to efficiently handle both candidate pipelines and client relationships. With a user-friendly interface, it offers drag-and-drop workflows, advanced search options, and automated resume parsing, making candidate sourcing and management much more efficient.
Recruiterflow's automation tools, such as customisable email sequences and workflow automation, help reduce manual tasks, enabling recruiters to concentrate on more strategic activities. The platform also includes a Chrome extension that simplifies candidate sourcing from various online platforms, enhancing recruiters' ability to build strong talent pools.
To facilitate collaborative hiring, Recruiterflow offers features like interview scorecards and real-time activity tracking, ensuring that recruitment teams can make well-informed decisions efficiently. Its reporting and analytics capabilities provide valuable insights into key recruitment metrics, helping agencies refine their hiring strategies.
Serving a wide range of recruitment agencies, Recruiterflow is known for its user-friendly design and extensive feature set, which contribute to improved productivity and a more streamlined recruitment process.
PROS
Intuitive interface, easy navigation, and candidate management.
Streamlines pipelines, automates tasks, and enhances communication.
Comprehensive CRM/AMS tools at a great price, with impactful automation.
Flexible record modifications and regular feature updates.
Responsive customer service and user-focused development.
Adapts to growing needs, ideal for small agencies.
Detailed reports support better decision-making.
Ally S.
"Great Product!"
I like how on Recruiterflow it is easy to access all the information I need quickly. The data that is key for my success is right where I need it. I also like how easy it is to parse information for LinkedIn profiles.
CONS
The system is glitchy, unintuitive, and clunky for job setup and application forms.
Bulk stage movements, data exports, and data migration processes are inefficient.
Poor customer support, hidden invoices, and slow issue resolution create frustration.
UI design is inconvenient, with tab placement and usability needing improvement.
Limited integrations with productivity tools and no mobile app hinder usability.
Email campaigns are restricted by Microsoft’s limitations, and lack of SendGrid integration limits scalability.
Pages frequently require refreshing, disrupting workflow.
Admins cannot correct candidate stage dates, and resumes often misread telephone numbers.
Taylor M.
"Lackluster Compared to Other Options"
Not as flexible of a platform, the development team isn't as capable of custom requests, exporting data is a complete mess, data migration had issues.
Features Comparison |
Cluen
|
Recruiterflow
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a robust and adaptable recruitment software tailored for agencies, staffing firms, and HR teams. It boasts AI-driven resume parsing, which automates the extraction of candidate data and minimizes manual effort. Supporting over 14 languages, iSmartRecruit ensures global teams can access the platform with ease.
The platform provides Customisable recruitment pipelines, candidate relationship management (CRM) tools, and sophisticated reporting and analytics, simplifying the optimization of the recruitment process. Its intuitive interface ensures quick adoption, eliminating the need for extensive training.
Furthermore, iSmartRecruit is both affordable and scalable, making it an ideal solution for businesses of all sizes. It stands as a feature-rich alternative to Cluen Encore and Recruiterflow.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit is one of the most flexible AI Recruitment Software out there. The layout and functionalities are very intuitive and user-friendly. The support team of ISmartRecruit is fantastic: nothing is impossible, they respond very quickly, and they are very creative and effective in customising the options to your needs. On top of that, the price is very affordable, and you get a lot of value for your money.
We recently started using iSmartRecruit - A best Staffing Software. Anytime a group starts using a new software product, they have user and training issues. The people at iSmart have been so wonderful. No matter what the time of day (or night), they jump in to help us immediately. They do much more than what is expected.
iSmartRecruit Applicant Tracking System has a lot of features that nobody have integrated in the market. You have the possibility to maintain, in an easy way, your communication trough social network with your market and not just that, you are able to promote your jobs also trough your social network making them viral and helping you to get the best talent faster than other ways.
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Quality is amongst the best, very user friendly. Its features and functionality flows align perfectly with recruitment stages, great value for money, top customer support, and the most customisable solutions available in the market today. Highly recommended.
Conclusion
Cluen Encore and Recruiterflow are both strong contenders in the recruitment software market, though they target slightly different user bases. Cluen Encore is a great fit for executive search teams that need powerful data management capabilities, but its interface might feel a bit dated when compared to newer platforms.
On the other side, Recruiterflow offers a combined Applicant Tracking System (ATS) and Customer Relationship Management (CRM) solution that's well-suited for staffing agencies, boasting impressive automation tools.
If you're an agency looking for a recruitment platform that won't break the bank, is adaptable, and boasts a user-friendly design, iSmartRecruit emerges as a top choice, complete with sophisticated features, support for multiple languages, and intuitive operation.
