Talingual
How Talingual achieve multilingual hiring success by using iSmartRecruit’s multilingual recruitment software?
Cluen vs Recruiterflow: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Cluen Encore and Recruiterflow are both recruitment platforms designed to streamline the hiring process for agencies and recruitment firms. Cluen Encore is specifically tailored for executive search teams, offering a comprehensive recruitment database, project management tools, and communication tracking. Recruiterflow, on the other hand, is an integrated ATS and CRM that focuses on automation, candidate management, and email sequencing to help staffing agencies scale their operations.
Both platforms offer flexibility, but Cluen Encore is more suited to executive search firms, while Recruiterflow provides an all-in-one solution for general recruitment needs. User reviews indicate Cluen Encore has an overall rating of 4.0 out of 5, while Recruiterflow is rated at 4.7 out of 5.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Cluen vs Recruiterflow
 Cluen
|
 Recruiterflow
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
- |
$99 |
- |
| Free Trial |
Yes |
Yes |
Yes |
| Best For | Executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world | Recruiting and staffing businesses | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | No | Yes | Yes |
| New Release/Updates | Every alternate month | Monthly | Monthly |
| Trustpilot Score | - | 3 | 4 |
| Software Suggest Score | - | 5 | 4.7 |
| SaaSWorthy Score | - | 4.6 | 4.6 |
| Capterra - Ease of Use | 3.8 | 4.7 | 4.5 |
| Capterra - Customer Service | 4.0 | 4.8 | 4.7 |
| Capterra - Features | 2.7 | 4.6 | 4.6 |
| Capterra - Value for Money | 2.7 | 4.8 | 4.6 |
| Mobile Application | Yes | No | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Cluen
Pricing Starts From -
Free Trial: Yes
Ease of Use: 3.8
Customer Service: 4.0
Features: 2.7
Value for Money: 2.7
Capterra Rating:
G2 Rating:
Recruiterflow
Pricing Starts From $99
Free Trial: Yes
Ease of Use: 4.7
Customer Service: 4.8
Features: 4.6
Value for Money: 4.8
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Cluen
Cluen, established in 1990, is a technology company headquartered in New York City, specializing in executive search software solutions. Their flagship product, Encore, is utilized by executive search consultants, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms worldwide.
Encore offers a comprehensive recruitment database that enables organizations to nurture important relationships, track historical data, and secure new business opportunities. The platform is designed to automate data entry, streamline communication tracking, and ensure compliance with regulations such as the General Data Protection Regulation (GDPR).
Cluen's technology is developed by an in-house team with decades of combined experience in the executive search space. Their consulting and support staff work closely with clients to ensure the software meets the specific needs of the recruitment industry.
Operating on a global scale, Cluen serves clients across six continents, providing solutions that cater to various sectors within the recruitment industry. Their commitment to innovation and client success has established them as a trusted partner for organizations seeking efficient and compliant recruitment software solutions.
PROS
The new interface is user-friendly, visually appealing, and well-organized.
Offers robust functionality for small to medium enterprises, comparable to larger competitors.
Highly customizable to fit unique workflows seamlessly.
Advanced tools for reporting and search enhance efficiency.
Smartphone access ensures convenience on the go.
Intuitive design makes it easy for first-time users.
Excellent data storage and responsive customer support.
Simplifies tracking and hiring processes effectively.
Mike J.
"Encore is a great way to recruit new talent"
I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. It's a very simple system of keeping track of finding and hiring new talent.
CONS
The software feels outdated compared to competitors, with a "DOS-like" interface.
It is slow, especially with high user volumes, affecting efficiency.
Pricing is high compared to similar products.
Limited applicability for service industries, favoring manufacturing.
Major issues, like client portal glitches, take time to resolve.
Overpromising on features while under-delivering is a recurring issue.
Face-to-face training is difficult for international users, though remote support is prompt.
Essential feature fixes can experience delays despite regular updates.
Jill M.
"Behind the times"
This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.
Overview of Recruiterflow
Recruiterflow, founded in 2016, is a cloud-based recruitment platform headquartered in San Francisco, California. It serves staffing and recruiting agencies globally, offering a comprehensive suite of tools designed to streamline the hiring process.
The platform integrates an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) functionalities, enabling recruiters to manage candidate pipelines and client relationships effectively. Its user-friendly interface includes features such as drag-and-drop workflows, advanced search capabilities, and automated resume parsing, which facilitate efficient candidate sourcing and management.
Recruiterflow's automation tools, including customizable email sequences and workflow automation, reduce manual tasks, allowing recruiters to focus on strategic activities. The platform also offers a Chrome extension for seamless candidate sourcing from various online platforms, enhancing recruiters' ability to build robust talent pools.
To support collaborative hiring, Recruiterflow provides features like interview scorecards and real-time activity tracking, ensuring that recruitment teams can make informed decisions efficiently. Its reporting and analytics capabilities offer insights into key recruitment metrics, aiding agencies in optimizing their hiring strategies.
Serving a diverse range of recruitment agencies, Recruiterflow is recognized for its intuitive design and comprehensive feature set, which contribute to improved productivity and a more streamlined recruitment process.
PROS
Intuitive interface, easy navigation, and candidate management.
Streamlines pipelines, automates tasks, and enhances communication.
Comprehensive CRM/AMS tools at a great price, with impactful automation.
Flexible record modifications and regular feature updates.
Responsive customer service and user-focused development.
Adapts to growing needs, ideal for small agencies.
Detailed reports support better decision-making.
Ally S.
"Great Product!"
I like how on Recruiterflow it is easy to access all the information I need quickly. The data that is key for my success is right where I need it. I also like how easy it is to parse information for LinkedIn profiles.
CONS
The system is glitchy, unintuitive, and clunky for job setup and application forms.
Bulk stage movements, data exports, and data migration processes are inefficient.
Poor customer support, hidden invoices, and slow issue resolution create frustration.
UI design is inconvenient, with tab placement and usability needing improvement.
Limited integrations with productivity tools and no mobile app hinder usability.
Email campaigns are restricted by Microsoft’s limitations, and lack of SendGrid integration limits scalability.
Pages frequently require refreshing, disrupting workflow.
Admins cannot correct candidate stage dates, and resumes often misread telephone numbers.
Taylor M.
"Lackluster Compared to Other Options"
Not as flexible of a platform, the development team isn't as capable of custom requests, exporting data is a complete mess, data migration had issues.
Features Comparison |
Cluen
|
Recruiterflow
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a powerful and versatile recruitment software designed for agencies, staffing firms, and HR teams. It features AI-powered resume parsing, automating candidate data extraction and reducing manual work. With multilingual support for over 14 languages, iSmartRecruit ensures accessibility for global teams.
The platform offers customizable recruitment pipelines, candidate relationship management (CRM) tools, and advanced reporting and analytics, making it easy to optimize the recruitment process. Its user-friendly interface allows for quick adoption without extensive training.
Additionally, iSmartRecruit is affordable and scalable, making it an ideal solution for businesses of all sizes, offering a feature-rich alternative to Cluen Encore and Recruiterflow.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit's On-premise ATS and CRM software has revolutionised our recruitment process. With complete data control, customisation, and robust security, it's the perfect fit for our organisation. Our hiring efficiency has soared, and we are happier with iSmartRecruit!
- COO at Upman Placements
We switched to iSmartRecruit's self-hosted Recruitment Software, and it's been a game-changer for us. The level of customisation and data security it provides is unparalleled. Our recruitment operations are more streamlined and efficient than ever before. Highly recommended!!
- Founder & CEO at AddRec Solutions
Conclusion
Cluen Encore and Recruiterflow both offer robust recruitment solutions, each catering to different needs.
Cluen Encore is highly effective for executive search teams requiring advanced data management, but may feel outdated compared to more modern platforms. Recruiterflow provides an integrated ATS and CRM solution for staffing agencies and offers strong automation features.
For agencies seeking a cost-effective, flexible, and user-friendly recruitment platform, iSmartRecruit stands out with its advanced features, multilingual support, and ease of use.
