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Applicant Tracking System
The Applicant Tracking Software (ATS) helps the recruiters' jobs easier and faster with a high accuracy rate. Approximately 75 percent of recruiters and hiring managers use ATS for their daily activities.
ResourcesRecruiting EssentialsThe Latest Buzz
Clockwork vs Firefish: Features & Benefits Comparison
Which tool is the Right Choice?
Quick Summary
Clockwork Recruiting and Firefish are both web-based recruitment software platforms aimed at boosting the efficiency of the hiring process. Clockwork Recruiting provides executive search software for retained search firms, in-house teams, and investors, enabling them to manage projects, collaborate with clients, and streamline workflows.
Firefish, on the other hand, is a recruitment CRM that accelerates profitable growth by promoting a CRM-first strategy. It increases revenue per recruiter through an enriched and engaged database, admin automation, and increased recruiter engagement. Both platforms are designed to support various devices, including desktops and mobiles. They also offer flexibility for recruitment professionals. User reviews show that Clockwork Recruiting has an overall rating of 4.4 out of 5, while Firefish boasts a slightly higher rating of 4.6 out of 5, reflecting varying levels of user satisfaction.
We will also look at iSmartRecruit, a cost-effective recruitment software designed to suit the requirements of agencies and small to medium-sized businesses.
Metrics Comparison of Clockwork Recruiting vs Firefish
 Clockwork Recruiting
|
 Firefish
|
 iSmartRecruit
|
|
|---|---|---|---|
| Pricing Starts From |
$149 |
£80 |
- |
| Free Trial |
Yes |
No |
Yes |
| Best For | Retained search firms, in-house executive recruiting, and institutional investors | Recruitment agencies of all sizes | Corporate HRs, Mass recruiters, Hiring managers, Employment and recruiting agencies, Executive search firms, Staffing firms, Small businesses and startups |
| Help Videos | Yes | Yes | Yes |
| New Release/Updates | Monthly | Monthly | Monthly |
| Trustpilot Score | - | 3.3 | 4 |
| Software Suggest Score | 0 | 0 | 4.7 |
| SaaSWorthy Score | - | 4.7 | 4.6 |
| Capterra - Ease of Use | 4.3 | 4.6 | 4.5 |
| Capterra - Customer Service | 4.3 | 4.7 | 4.7 |
| Capterra - Features | 4.1 | 4.3 | 4.6 |
| Capterra - Value for Money | 4.3 | 4.6 | 4.6 |
| Mobile Application | No | Yes | Yes |
| Capterra Rating | |||
| G2 Rating | |||
| Profile Overview | View Profile | View Profile | Get a Demo |
Clockwork Recruiting
Pricing Starts From $149
Free Trial: Yes
Ease of Use: 4.3
Customer Service: 4.3
Features: 4.1
Value for Money: 4.3
Capterra Rating:
G2 Rating:
Firefish
Pricing Starts From £80
Free Trial: No
Ease of Use: 4.6
Customer Service: 4.7
Features: 4.3
Value for Money: 4.6
Capterra Rating:
G2 Rating:
iSmartRecruit
Pricing Starts From -
Free Trial: YES
Ease of Use: 4.5
Customer Service: 4.7
Features: 4.6
Value for Money: 4.6
Capterra Rating:
G2 Rating:
Overview of Clockwork Recruiting
Clockwork Recruiting, launched in 2010 and based in Oakland, California, is a niche software-as-a-service company. They're all about making the process of finding top execs and handling in-house recruitment smoother for specialised executive search firms and internal recruiting teams.
Their platform brings together a bunch of tools designed to make executive recruitment easier. Think of it as a one-stop shop for client management, keeping tabs on projects, and generating reports. All of these features make it simple for executive search pros to work hand-in-hand with their clients.
Clockwork Recruiting's software covers the entire exec search journey, from drumming up business to placing the right candidate. It's got a recruiting CRM, client collaboration portals, and tools to boost business development, giving firms a helping hand with workflows both before and after a sale.
The platform prioritises keeping clients actively engaged and well-informed throughout the search process by offering collaborative tools. It achieves this by sharing search strategies, longlists, and scorecards, enhancing transparency and ensuring client buy-in.
Furthermore, Clockwork Recruiting equips firms with real-time, automated reporting tools, enabling them to generate custom reports. This keeps clients abreast of progress and bolsters their confidence in the search process.
By bringing all these features together on a single platform, Clockwork Recruiting strives to enhance the efficiency and effectiveness of executive search projects. This ultimately leads to stronger client relationships and successful candidate placements.
PROS
Highly recommended for retained search firms as a robust project tracking solution.
Offers a competitive edge and ensures organized, on-track searches.
Reporting and past search insights provide valuable inspiration.
Excellent service and support enhance the user experience.
Smooth purchasing process with responsive and helpful staff.
Overall user experience is seamless and satisfactory.
Users anticipate continued benefits from the software's growth.
Verified User in Management Consulting
"Pretty good, but needs work"
It’s aesthetically pleasing and intelligently-designed. It has made it far easier to keep track of candidates
CONS
Switching between projects is difficult for users and clients.
Tagging and merging lists are inefficient despite admin support.
Lack of LinkedIn Recruiter integration hampers recruiting workflows.
Poor search functionality discourages feature use.
Updates sometimes remove essential features like dual-tag searches.
Incompatibility with Outlook 365 creates scheduling challenges.
These issues significantly impact usability and efficiency.
Jason W.
"Decent concept, pretty basic software, and deceptive sales practices. Beware!"
They don't care about taking advantage of small businesses. I asked to cancel my account before my new contract date, and they showed me some fine print that said my contract automatically renew for two years when I renew the previous year. And then tried giving me flack for not giving them 90 days notice even though I logged into the platform once in the last year. None of this was ever mentioned in the sales call. All they said it would require a two-year contract but nothing about being committed to two more years every time 365 days passes.
Overview of Firefish
Firefish Software was established in 2010 and is headquartered in Glasgow, Scotland.
This company is all about creating SaaS tools for the recruitment and marketing world, helping recruiters connect with, engage, and ultimately hire the best candidates out there.
Their core product is a robust Recruitment Customer Relationship Management (CRM) system, bringing together different parts of the recruitment process into one easy-to-use platform. This system shines with features like an Applicant Tracking System (ATS) that makes hiring smoother, AI-powered automation tools that boost efficiency, and smart analytics that help make decisions based on real data.
Additionally, Firefish provides integrated communication tools, such as two-way email and SMS tracking, to facilitate seamless interactions between recruiters and candidates.
The platform offers a comprehensive Recruitment Customer Relationship Management (CRM) system that integrates various recruitment activities into a single, unified interface. Key features include an Applicant Tracking System (ATS) that streamlines the hiring process, AI-powered automation tools to enhance efficiency, and advanced analytics for data-driven decision-making.
Firefish supports recruitment agencies of all sizes, ranging from startups to large corporations, across a multitude of sectors. Agencies in over 25 countries rely on its services, which help them refine their recruitment processes, boost candidate engagement, and achieve substantial growth.
By prioritising data within recruitment operations, Firefish equips agencies to make well-informed decisions and stay ahead in the competitive recruitment landscape.
PROS
Firefish is user-friendly, with an intuitive workflow and uncluttered dashboard.
The software is fast, reliable, and ideal for recruitment tasks.
Exceptional customer support is responsive, courteous, and highly effective.
Easy training makes it suitable for new team members and start-ups.
It consistently delivers value, positively impacting businesses quickly.
Highly recommended for its usability, support, and overall functionality.
Rachel F.
"Brilliant!"
Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable
CONS
CVs cannot be viewed during calls without downloading.
Global dropdowns lack customization options.
Adding a role requires entering a contact before the company.
Temp side initially supports only day rates, not hourly rates.
User removal is frustrating and time-consuming.
Initial learning curve can be challenging.
Retainer input process needs improvement.
Thea B.
"AVOID AT ALL COSTS"
AVOID. Pretend to be a small business that cares for small businesses, but are the total opposite and are currently hiding behind contracts when i've asked for help. System still not fully operational after a month - not worth the migration costs to move from other suppliers with. Am now left in an even worse position than when I was with the dumpster fire that is Vincere/Access, which I didn't think was even possible. Broken process where each department is seperate, zero account management once signed up. AVOID AVOID AVOID.
Features Comparison |
Clockwork Recruiting
|
Firefish
|
iSmartRecruit
|
|---|---|---|---|
| API | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Applicant Tracking | |||
| Application Management | |||
| Approval Workflow | |||
| Assessment Management | |||
| Billing & Invoicing | |||
| Boolean Search | |||
| Built-in ATS | |||
| CRM | |||
| Calendar Management | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Candidate Management | |||
| Candidate Profiles | |||
| Candidate Sourcing | |||
| Candidate Tracking | |||
| Careers Page | |||
| Chatbot | |||
| Collaboration Tools | |||
| Commenting/Notes | |||
| Compliance Management | |||
| Compliance Tracking | |||
| Configurable Workflow | |||
| Contact Database | |||
| Content Management | |||
| Customisable Branding | |||
| Customisable Forms | |||
| Customisable Reports | |||
| Customisable Templates | |||
| Data Import/Export | |||
| Document Management | |||
| Electronic Signature | |||
| Email Management | |||
| Email Marketing | |||
| Email Templates | |||
| Employee Database | |||
| Employee Onboarding | |||
| Employee Referral Management | |||
| For Recruiting Agencies | |||
| For Small Businesses | |||
| For Staffing Agencies | |||
| Full Text Search | |||
| HR Management | |||
| Internal Chat Integration | |||
| Internal HR | |||
| Interview Management | |||
| Interview Scheduling | |||
| Job Application Management | |||
| Job Board Software | |||
| Job Management | |||
| Job Posting | |||
| Job Requisition | |||
| Job Tracking | |||
| Lead Management | |||
| Marketing Automation | |||
| Matching Engine | |||
| Mobile Access | |||
| Multi-Channel Marketing | |||
| Onboarding | |||
| Pipeline Management | |||
| Pipeline Reports | |||
| Question Library | |||
| Real-Time Analytics | |||
| Real-Time Reporting | |||
| Recruiting Firms | |||
| Recruitment Management | |||
| Reference Checking | |||
| Reminders | |||
| Reporting & Statistics | |||
| Reporting/Analytics | |||
| Resume Database | |||
| Resume Parsing | |||
| Resume Search | |||
| Resume Storage | |||
| SMS Messaging | |||
| Scoring | |||
| Search/Filter | |||
| Self Service Portal | |||
| Skills Assessment | |||
| Social Media Integration | |||
| Social Recruiting | |||
| Status Tracking | |||
| Tagging | |||
| Talent Acquisition | |||
| Talent Pool | |||
| Task Management | |||
| Temporary Staffing | |||
| Third-Party Integrations | |||
| Workflow Management |
Why iSmartRecruit is Best?
iSmartRecruit is a highly adaptable recruitment software that's geared towards making the hiring process smoother for staffing companies, recruitment agencies, and executive search experts. It uses AI to parse resumes, which cuts down on manual tasks and makes managing candidate data much easier. With support for more than 14 languages, it's a great fit for teams that operate on a global scale.
The software lets Organisations create recruitment pipelines that match their unique workflows. It also integrates with job boards and offers a candidate relationship management (CRM) system, which helps to source candidates more effectively and build stronger relationships with both clients and applicants. Plus, its reporting and analytics tools provide valuable insights to help make decisions based on data.
iSmartRecruit is known for its user-friendly interface that ensures quick adoption without the need for extensive training. Its affordability and scalability make it a practical choice for Organisations of all sizes. For agencies seeking a reliable, feature-rich, and cost-effective alternative to platforms like Clockwork Recruiting and Firefish, iSmartRecruit offers a comprehensive and user-friendly solution.
Our Client Testimonial Speaks Louder Than Words!
iSmartRecruit is one of the most flexible AI Recruitment Software out there. The layout and functionalities are very intuitive and user-friendly. The support team of ISmartRecruit is fantastic: nothing is impossible, they respond very quickly, and they are very creative and effective in customising the options to your needs. On top of that, the price is very affordable, and you get a lot of value for your money.
We recently started using iSmartRecruit - A best Staffing Software. Anytime a group starts using a new software product, they have user and training issues. The people at iSmart have been so wonderful. No matter what the time of day (or night), they jump in to help us immediately. They do much more than what is expected.
iSmartRecruit Applicant Tracking System has a lot of features that nobody have integrated in the market. You have the possibility to maintain, in an easy way, your communication trough social network with your market and not just that, you are able to promote your jobs also trough your social network making them viral and helping you to get the best talent faster than other ways.
We have been running this solution for over a month and it has all the user features you could need from a recruitment side through to talent pipelining. After 3 years of researching solutions, I am happy to finally have found a best staffing software that gives you what you need!
Quality is amongst the best, very user friendly. Its features and functionality flows align perfectly with recruitment stages, great value for money, top customer support, and the most customisable solutions available in the market today. Highly recommended.
Conclusion
Clockwork Recruiting and Firefish both offer strong recruiting tools, but they cater to slightly different needs. Clockwork Recruiting has a really complete platform that's especially good for executive search firms looking to make their search process smoother and work better with their clients.
On the other side, Firefish's recruitment CRM helps agencies grow faster and be more profitable by focusing on a "CRM-first" approach and getting recruiters more involved.
And for agencies and small to medium-sized businesses looking for a recruiting solution that won't break the bank but still packs a punch, iSmartRecruit is a great option. It's got some advanced features, supports multiple languages, and is super easy to use.
